Archive Manager 5.9.3 - Administration Guide

Reports

Authentication modes

Archive Manager supports either Forms Authentication or Windows Authentication to provide secure access to the Archive Manager application:

You must restart Internet Information Services (IIS) after changing the authentication mode between Forms and Windows.

Data loaders

About data loaders

The Data Loaders Administration section controls where the Archive Manager data loading service looks for email messages. There are five types of services:

NOTE: MAPI is the required service for a Microsoft Exchange server. IMAP4 and POP3 are not supported for Exchange. IMAP4 and POP3 Data Loaders will delete the original copy from the server.

When you install Archive Manager, a File System data loader and a Journal Report data loader are installed. The Journal Report data loader is only used if you use one or more MAPI, POP3, or IMAP4 data loaders for journaling. You may need to add additional File System data loaders depending upon your environment.

TIP: Archive Manager supports multiple instances of Data Loader.

A data loader is characterized in Archive Manager by its Type, and by a Start Time and End Time to determine the time frame within which each data loader can start processing email. For example, if you enter a start time of 12:00 a.m. and an end time of 3:00 a.m. for a MAPI mail account, the data loader can start processing the journal mailbox anytime between 12:00 a.m. and 3:00 a.m. If the data loader completes processing the journal mailbox at 2:58 a.m., it will start over and process the entire journal mailbox again because 2:58 a.m. is within its time frame (Start Time and End Time) to start processing. The data loader will not stop processing at 3:00 a.m.

This can be useful in situations, for example, where email may be processed over a slow network link and you want to designate the time frame within which the data loader can start processing different mail accounts.

A MAPI data loader is used with an Exchange messaging system to offload messages from the Exchange Journal folder(s) into Archive Manager. Exchange’s native journaling features consume a great deal of system resources, processing power as well as disk storage capacity, whereas Archive Manager handles data archives much more efficiently. You can dramatically improve overall system performance by using MAPI data loaders to continuously offload data from Exchange to Archive Manager.

NOTE: The Enable Store Management box is checked by default in Archive Manager in the mailbox for the journal user. This box must be unchecked so that the mailbox is not processed by the Exchange Store Manager (ESM). Journal mailboxes should be processed by the MAPI loader.

The data loaders can be grouped by specifying a Group name so that you can select a group of data loaders to run in a server on Configuration Console. The default group name is default.

In addition to its Type, Group, Start and End Time, a data loader is defined in Archive Manager by several other field values that vary depending on its Type:

NOTE: If the MAPI data loader runs before the Active Directory Connector has synchronized the ArchiveMgr_Journal user into the Archive Manager database, the JDL will not find the user in the Archive Manager database and it reports the following error: Unable to obtain server DN for user 'WIN2K3ENT//o=First Organization/ou=Exchange Administrative Group NOTE: Once the Active Directory Connector finishes synchronizing, the error message will not display.