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NetVault 12.1 - Installation Guide

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About Quest® NetVault® Backup About this document Target audience Recommended additional reading

Deploying NetVault Backup

About deploying NetVault Backup NetVault Backup components Deployment planning

Reviewing pre-installation requirements

General requirements Platform-specific requirements

CentOS 6.x CentOS 7 Debian 7.x (64-bit) Debian 8.x (64-bit) Debian 9.x (64-bit) FreeBSD 10.x and 11.1 (32/64-bit) Linux RHEL 5.X RHEL 6 RHEL 7 SLES 11 SP3 SLES 12 Ubuntu 14.04 and 16.04 Windows

Installing NetVault Backup

Installation overview Installing NetVault Backup in GUI mode Installing NetVault Backup in text mode Installing NetVault Backup in unattended mode Installing NetVault Backup Client on Windows using Group Policy

Reviewing post-installation requirements

Platform-specific post-installation requirements

Linux RHEL 5.x Solaris 10 (SPARC and x86-64) Solaris 11 (SPARC and x86-64) Ubuntu Windows Windows 2008 R2

Upgrading NetVault Backup

Upgrade considerations Preparing for an upgrade Upgrading NetVault Backup in GUI mode Upgrading NetVault Backup in text mode Upgrading NetVault Backup in unattended mode Upgrading licensed plug-ins

Licensing NetVault Backup

About licensing NetVault Backup Obtaining the machine ID Obtaining permanent license keys Installing product license keys

Removing NetVault Backup

Removing NetVault Backup Server or Client

Troubleshooting

NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Installation aborted on Windows after installer fails to delete an existing directory Installation of hybrid package fails silently on a 64-bit Linux machine Upgrade fails on a client running Plug-in for DB2

Licensing NetVault Backup

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About licensing NetVault Backup

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Obtaining the machine ID

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Obtaining permanent license keys

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Installing product license keys

About licensing NetVault Backup

The evaluation license for NetVault Backup is valid for 30 days. To continue using the software after the expiry of the evaluation period, you must install the permanent license keys for the server and installed plug-ins.

The server is licensed based on the NetVault Backup Server Edition and the additional options that you have purchased. The clients require a permanent license key only if any licensed plug-in has been installed on the machine.

The permanent license keys for NetVault Backup are tied to a particular machine where they are installed using the Machine ID. To obtain the permanent license key, locate the relevant Machine ID, and submit the request using the online licensing form.

Obtaining the machine ID

To obtain the machine ID for a NetVault Backup machine:

1

Start the NetVault Backup WebUI, and in the Navigation pane, click Manage Clients.

2

In the NetVault Backup Clients table, select the client, and click Manage.

3

On the View Clients page, note the machine ID exactly as it appears in the Client Summary table.

Obtaining permanent license keys

To obtain permanent license keys for NetVault Backup:

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Submit the request using the on-line product licensing form at: https://support.quest.com/

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