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ControlPoint 8.8.1 - for Office 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Updating the ControlPoint Scheduler Windows Job Setting Up ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Preparing Your Environment for Using ControlPoint Sentinel Registering and Re-registering the ControlPoint Online App for Modern Authentication Running ControlPoint Online Operations Using PowerShell Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings
Troubleshooting

Cannot Launch ControlPoint Online After Installation

Issue

After installing ControlPoint Online, I cannot successfully launch the application.

Cannot Launch CPO

Possible Reason

TLS 1.3 is enabled on the server.  (TLS 1.3 is enabled by default on Windows Server 2022 but is not yet supported for O365).

Resolution

1.Launch IIS Manager

2.Navigate to Sites > ControlPoint Online

3.Click on Bindings then click on Edit to edit the site bindings

4.Check the Disable TLS 1.3 over TCP  box then click OK.  

Disable TLS 1.3

5.Refresh your ControlPoint Online session.

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