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Collaboration Services 3.9 - Release Notes

Required permissions

The account used as the service account should also be used to install and configure Collaboration Services. Ensure that the account has the following rights:

•
Member of the Built-In Administrator group in all domains where Collaboration Services is installed
•
Exchange Full Admin rights
•
Member of the Local Administrators group on the computer where Collaboration Services is to be installed
* 
NOTE: The full administrative rights for Exchange are different for each version. Refer to the Support site (https://support.quest.com) for the latest information on the required rights.

If your organization’s security policies will not allow the above permissions to be set, you can set the minimum permissions listed below to successfully install and configure Collaboration Services.

Table 7. Required permissions
Action
Used to

Install and setup

Run the Collaboration Services setup and deploy the software.

This also includes installing services on the computer.

Exchange View Only Administrator role.

Local Administrator permissions on the computer where Collaboration Services is installed.

Full Control permission for Collaboration Services container.

NOTE: Be sure to log on to the server with this account before launching setup.
NOTE: When installing the service you will be offered to use the setup account as a service account. You can use another account if required.

Run the services required by Collaboration Services application

Start the synchronization service on the Collaboration Services server.

Local Administrator privileges on the computer where the Collaboration Services instance is installed.

Full Control to service mailboxes on Exchange.

Full Control to child objects of Active Directory container where Collaboration Services stubs will be created.

NOTE: After Collaboration Services is installed, the service account used to run the Collaboration Server services should also be given the rights for General Usage in the domains.
NOTE: You can change it to another account if required.

Minimum access in the domains

Read and update AD data.

Read access to Active Directory

Replicate Directory Changes right for all domains in the forest from which objects will be published

Manage Replication Topology right for all domains in the forest from which objects will be published

Write, create, and delete objects rights for the Collaboration Services container and child containers

Delete objects right for all containers with objects that are subject to conflict resolution via deletion

Write permission for all objects that are subject to matching

Modify group membership right for all groups whose members can be affected by conflict resolution via deletion or matching

Modify permissions for all stores in the Configuration container where Collaboration Services' Calendar stub objects are stored

The Modify Permission right can be set through ADSI Edit.

1
Locate the store in the configuration container, right-click and select Properties.
2
Select the Security tab, and click the Advanced tab.
3
Select the account used for Collaboration Services, and click Edit. (If the account does not appear in the list click Add)
4
Grant the Modify Permission right and save your changes.
NOTE: If objects that are subject to conflict resolution through deletion or matching can be scattered all over the forest, be sure to give this account sufficient privileges so it can update or delete objects located in different domains and containers and change the membership of different groups throughout the forest.

Upgrade and compatibility

Refer to the Collaboration Services 3.9 Deployment Guide for the upgrade procedure.

Product licensing

To activate a new installation when you install Collaboration Services on a branch forest
1
Using the setup account, log on to the computer where you want to install Collaboration Services and run the Quest Collaboration Services Installation Wizard.
2
On the Welcome screen, click Next.
3
Read and accept the license agreement, and click Next.
4
Specify the user information, provide the license file, and then click Next.
5
Select which Collaboration Services features to install and either accept the default path for installation or specify a different folder, and click Next.
6
Specify the credentials for the service account to be used to start the Collaboration Services service. Click Test to check whether the specified account has a valid mailbox, and click Next.
7
Configure the Partner and click Next.
8
Configure Notifications by specifying who is to receive email messages with all the errors and warnings generated by service.
9
Enter the email address of the recipient in the Send notifications to box, and click Next.
10
On the Public Key page, click Browse to specify the HQ forest public key file location and provide the password for this file. Click Next.
11
Click Next and wait while the wizard completes the installation of Collaboration Services to the branch forest.
12
Click Finish to complete the wizard.
* 
NOTE: See the Collaboration Services Deployment Guide for more installation details.
To update an existing license
1
In the management console, right-click Collaboration Services and select Properties.
2
Select General and choose License.
3
Click Browse and select a new license file.

Installation instructions

How to install the product from this CD:
1
Ensure that your computer meets the system requirements.
2
Run the product setup and follow the steps of the wizard. For details, refer to Collaboration Services 3.9 Deployment Guide.

Before you start the installation, it is recommended that you close all the previously open applications.

* 
NOTE: Collaboration Services setup requires Windows Installer 2.0 to be installed. Earlier versions of Windows Installer are automatically upgraded during installation, so you may have to reboot your computer after the installation is finished.
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