戻る
-
タイトル
Linked Agents are showing duplicated on the Local Mount Utility (LMU) -
説明
When using the Local Mount Utility (LMU) to mount a Recovery Point and restore data from the Rapid Recovery Core server, any Rapid Recovery agents that are linked to a Hypervisor will appear twice in the LMU user interface.
The recovery points can still be mounted, and the data can still be restored.
-
原因
This has been identified as product defect RR-111262. -
対策
- Upgrade the core to Rapid Recovery version 6.8 or newer
- If upgrading is not possible at the moment, a patch has been created for the Rapid Recovery version 6.7.0.387.
Patch Disclaimer:- Patches are provided as-is for the specific build listed.
- Active support is required to download a patch. If not already logged in @ https://support.quest.com, you will be prompted to do so before you may download.
- If you have an existing patch, open a service request with Support, to request a cumulative patch. Otherwise, the previous patch will be overwritten.
- Follow best practices to install MSI patches per KB How to apply updates to product software.
Work Around:
- Patches are available for the following builds. Download the appropriate patch and apply it to the Target Core(s) per KB How to apply updates to product software:
- Rapid Recovery 6.7.0.387: P-L64-2630
- If you have any questions or need assistance with a patch, please contact Support via Chat or by Service Request.