The NetVault Binary log shows the following:
Job Message <Date-Time> 201 Jobs <Servername> Starting job 201 'SharePoint 2010 Farm Full' (Phase 1 , Instance 30) for UID 0
Job Message <Date-Time> 201 Data Plugin <Clientname> SharePoint APM Version 1.1.4
Information <Date-Time> 201 Data Plugin <Clientname> Access denied....
Error <Date-Time> 201 Data Plugin <Clientname> STSADM failed
Error<Date-Time> 201 Data Plugin <Clientname> Error running STSADM
Error <Date-Time> 201 Jobs <Servername> Fatal error: Backup failed
This is a known issue in a Windows Server 2008 SharePoint Server when running the Microsoft SharePoint Utility Stsadm.exe which is used by the NetVault SharePoint APM.
Running the Stsadm.exe command in a Windows 2008 environment under any account different from the Local Administrator or the Domain\Administrator Account fails to run with Access denied
Workaround:
The Workaround for this problem is to Disable UAC (User Access Control), Reboot the SharePoint Server and run the job again.
**** Very important. You MUST Reboot the SharePoint Server that has the NetVault SharePoint APM installed after disabling UAC.
ADDITIONAL INFORMATION:
There are several ways to disable UAC in a Windows 2008 SharePoint Server running the NetVault SharePoint APM:
1)- Login to the SharePoint Server machine running the NetVault SharePoint APM as Local or Domain Administrator and run the Command Prompt or run the Command Prompt as Administrator if logged in without Administrator's Rights.
2)- Type the following on the Command Prompt Window and press Enter:
MSCONFIG
3)- A new windows named "System Configuration" will open.
4)- Click on the Tools tab of the "System Configuration" window.
5)- Highlight "Change UAC" and click on the "Launch" Icon on the right bottom Corner of the "System Configuration" window.
6)- A new window named "User Access Control Settings" will open.
7)- Slide the Bar "Always Notify" all the way to the bottom in order to completely disable UAC and click on OK.
8)- **** Very Important: You MUST Reboot the Server machine in order for the Change to take effect
