Sybase agent timeout (4310331)

The following messages are seen in the Sybase agent log 

Issue is with the connection to Sybase or the overall load on the host.

Not a Foglight issue

• Go to Administration | Agents | Agent Status
• Select the problematic agent and click on Edit Properties
• Now click on the link Modify the properties for this agent only
• Update the two parameters
  • DB Connection Timeout (milliseconds)
    • On-Demand DB Query Connection Timeout (milliseconds)
• Click on Save
• In Collection Details, click the Edit button and increase the value in the Query Timeout column for any specific collections that are timing out, click the Enter button, and then Save.
• Finally deactivate and active the agent to force the change pushed out to the agent.

• confirm the database server is running
• reduce the number of maxRows for the collection back to the default values (e.g. 400 rows for Top SQL)
• check the port is correct 
• check that the server has sufficient processing capability
• review the network connection to the server from the FglAM
• try an external java based application to connect to the Replication server