An agent is offline. The following error is identified in the agent's AppRecoveryPM logs:
ERROR 2016-02-15T10:55:40 [6] - Replay.ServiceHost.Implementation.Hosting.ServiceHost (RequestUri=https://agentname:8006/apprecovery/api/agent/metadata/fullMetadata ClientAddress=IP Address)
Service Host Error: Service error while handling request [PUT https://agentname:8006/apprecovery/api/agent/metadata/fullMetadata]: Unknown WMI error:
WMI query: SELECT * FROM Win32_OperatingSystem
Request Uri: https://agentname:8006/apprecovery/api/agent/metadata/fullMetadata
Client Address: IP Address
Identity: NTLM:NT AUTHORITY\SYSTEM
Service: Replay.Agent.Management.Metadata.AgentMetadataManagement
Method: GetCurrent