How to change the refresh interval for Desktop Authority Computer and User based management (SL2983)

Both Computer and User based management refresh timers are hardcoded to run every 60 minutes.  The Computer based timer begins when the machine is restarted (or the CBM service is started). The User based refresh timer begins when the user runs the script at logon.  The Refresh timing interval can be changed from the 60 minute default .

User Based Management

In order to change the refresh timer interval for user based management, set the following registry settings on the client machine:

32-bit OS:

HKLM\Software\ScriptLogic\
EnforceTimer (REG_DWORD) = 0

64-bit OS's:

HKLM\Software\Wow6432Node\ScriptLogic\
EnforceTimer (REG_DWORD) = 0

Note:  Disable refresh by setting the interval to zero, otherwise the value will indicate the minutes for enforce (refresh) interval.

Computer Based Management

In order to change the refresh timer interval for Computer Based Management, set the following registry settings on the client machine:

Manually modifying the Registry

1. Load the Windows registry editor.

2. Locate the registry key:
   (32bit) HKLM\Software\ScriptLogic\Device Agent\Global settings
   (64bit) HKLM\Software\Wow6432Node\ScriptLogic\Device Agent\Global settings

1. Right-click and select New > String value to add the new registry value to the key.

2. Provide the new value name as Event_Refresh_Time  in DA 10, this value is called ConfigurationRefreshTimer

3. Double click the new Value name and enter in the new refresh timing interval. The value must be specified in milliseconds.

The default value for the Refresh interval is 3600000 which equals 1 hour.

Note: The Refresh timing interval can also be changed on each client by creating a Registry element in Desktop Authority. 

NOTES: Both of the registry settings above can be changed using the registry object in DA.

Disclaimer: Support does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry”.