Quest InTrust Real-Time Monitoring Server service fails to start (4312954)

Quest InTrust Real-Time Monitoring Server service fails to start and displays the following warning:

Windows could not start the Quest InTrust Real-Time Monitoring Server service on Local Computer.

Error 0x80004005: Unspecified error

The following Event ID 8202 is recorded in the InTrust log in Windows Event Viewer:

Real-Time Monitoring service failed to start. Error text: End of file.

Re-create the message files used as a queue for the Quest InTrust Real-Time Monitoring Server service:

1. Go to <InTrust_installation_directory>\InTrust\Server\ADC\data\itrtserv\rtc_msgs2
2. Copy the messages.1 and messages.2 files to another location
3. Delete the original messages.1 and messages.2 files
4. Start the Quest InTrust Real-Time Monitoring Server service