Undefined rule severity level cannot be disabled (4372718)

Undefined rule severity level cannot be disabled

When a multiple severity rule is created using the Create Rule rule dashboard it creates them with the Undefined severity as active regardless of what is chosen in the wizard.

Once the rule has been created the Undefined severity cannot be deactivated from the Rule Editor.

For simple rules it is possible to create them with the undefined severity deactivated or activated, but then it only possible to deactivate from the rule editor and cannot be activated.

WORKAROUND

The XML definition of the rule can me modified to activate or deactivate the undefined severity and then imported back to the Foglight Management Server.

1. Export the monitoring policy to an XML file.

   $FGLHOME/bin/fglcmd.{.sh or .bat} -usr foglight -pwd foglight -cmd util:configexport -f $FGLHOME/name_of_file.xml

2. Edit the file to only include the definition of the rule to be modified and required XML tags; for example:

   

3. For the unconditional-severity level="-1" tag, add the parameter disabled="true" to deactivate; for example:

   

4. Import the monitoring policy XML.

   $FGLHOME/bin/fglcmd.{.sh or .bat} -usr foglight -pwd foglight -cmd util:configimport -f $FGLHOME/name_of_file.xml

For more information on how to export and import individual rules refer to Migrating Custom Registry Variables, Rules and Configuration from one FMS to another (4316073).

STATUS

Issue logged as defect Id. FOG-6449 and waiting for fix in a future release of the Foglight Management Server.

FOG-6449

For issues when saving changes to other severities (FOG-1071) refer to Unable to save changes when enabling a severity in a Multiple Severity Rule (4305829).