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タイトル
ERROR Directory does not exist when setting up DataLoad -
説明
When attempting to create a new data loader via the website using a drive path that exists on Server2, the error message "Directory does not exist" is returned.To resolve this issue, share the directory out and use a UNC path instead of a drive path. Additionally, ensure the Archive Manager Service Users Group has Full Control access to the folder.
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原因
If the Archive Manager Service Users Group is not added to the Folder explicitly with Full Control, then the Configuration Manager will not be able to access it.
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対策
To resolve this issue, share the directory out and use a UNC path instead of a drive path. Additionally, ensure the Archive Manager Service Users Group has Full Control access to the folder.
1. Share the Directory:
- Go to Server2.
- Locate the directory you want to use.
- Right-click on the directory and select "Properties."
- Navigate to the "Sharing" tab.
- Click on "Share" and follow the prompts to share the directory.
2. Use a UNC Path:
- Instead of using a drive path (e.g., `D:\DataLoader\Path`), use the UNC path (e.g., `\\Server2\DataLoader\Path`).
3. Grant Access Permissions:
- Right-click on the shared directory and select "Properties."
- Navigate to the "Security" tab.
- Click on "Edit" and then "Add."
- Add the "Archive Manager Service Users" group and ensure it has Full Control permissions.
- Verify that the "Local Administrators" group also has Full Control permissions.
4. Confirm Local Path Access:
- Launch the Archive Manager Configuration Editor on Server2.
- Ensure the `DataExportDirectory` is set to a local path on Server2 (e.g., `C:\ArchiveManager\Export\`).
- Confirm that the `ArchiveManagerServiceUsers` group has Full Control access to this directory as well.