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Title
Re-installation of ITSS server to existing InTrust organization gives the error: System.ArgumentException: The parameter is incorrect. Cannot find index-managing InTrust server with identity: "{}." -
Description
Re-installation of ITSS server to existing InTrust organization gives the error: System.ArgumentException: The parameter is incorrect. Cannot find index-managing InTrust server with identity: "{<GUID>}." in the Warehouse API service (RestAPI.log) and this service couldn’t be started. -
Cause
IT Security Search Warehouse component may become inaccessible in case you re-install IT Security Search into the same organization where previously IT Security Search has been deployed.
Root-cause: Newly installed server will receive new identification and data collected by a server with another ID will not be available for it.
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Resolution
Workaround:
1. In InTrust Deployment Manager select Storage tab
2. On each Repository that have exclamation sign on the right panel on Security section, click Edit link
3. Specify valid InTrust server in Managed by this server combo-box. Click Apply.
After the reconfiguration is finished, the following services should be started on IT Security Search server:
l Quest IT Security Search Warehouse API l Quest IT Security Search Active Roles Data Attendant
It is recommended to either deploy a separate InTrust organization for IT Security Search every time you install the server or always perform the reconfiguration. InTrust system protects data collected by a specific server and prevents unauthorized access even for queries from the same computer.