Product licensing

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Foglight for Infrastructure), others may require an additional license.

Foglight for Sybase is covered by the base Foglight license that allows cartridges to be installed.

To activate a trial or a purchased commercial license:

1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
2. Click Install.
3. In the Install License dialog box, click Browse.
4. In the file browser that appears, specify the location of the license file.
5. In the Install License dialog box, click Install License.

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Getting started with Foglight for Sybase

Getting started with Foglight for Sybase

The Foglight Cartridge for Sybase release package contains the following:

1. Foglight Cartridge for Sybase 5.7.5.50
   • DB_Sybase-5_7_5_50.car
2. Product Documentation, including:
   • Foglight for Sybase 5.7.5.50 User and Reference Guide (PDF and online help)
   • Foglight for Sybase 5.7.5.50 Release Notes (this document)

Installation Instructions

Verify that your system meets the minimum hardware and software requirements before attempting to install and run the Foglight Cartridge for Sybase 5.7.5.50. Refer to Installation and Compatibility for information regarding installing the new Cartridge for Sybase.

Note: Before beginning the installation process, you must install, or have already installed, Foglight 5.7.5.

The installation process is common for all Foglight cartridges, and is described in the Foglight Administration and Configuration Help.

After installing the Cartridge for Sybase, perform the configuration steps below:

1. After you install the Sybase cartridge for the first time, go to Components for Download (in Cartridges menu) and download the DB_Sybase_firstRun_scripts. Extract the zip file.
2. Run script rapsAdmin.sql as "sa" user. This script creates only two helper stored procedures: sp_fgl_addgrant and sp_fgl_adduser.

   isql -Usa -Ppassword -SserverName -i rapsAdmin.sql -o rapsAdmin.out

3. Send the setup_mon_tables.sql file to your Sybase DBA for review and configuration of relevant Sybase MDA parameters.

To create a new Sybase user:

1. Run the following scripts as sa user (use your username and password. Note: The new user has to have only one role: mon_role. Grant mon_role to 'username'

exec sp_addlogin 'username' , 'password' , sybsystemprocs
exec sp_fgl_adduser 'username' , 'foglightGroup'

Viewing the Cartridge for Sybase:

• On the navigation panel, under Dashboards, click Administration > Cartridges > Cartridge Inventory. For details specific to the installation of the cartridge agents, see the following sections.

Sybase Adaptive Server Prerequisites: Sybase_MDA Agent

Install Sybase_MDA

The first pre-requisite is that the Sybase_MDA feature be installed on the respective ASE. This feature is not automatically installed on all versions of Sybase ASE. A check the DBA can run is the query: “select * from master..monState”.

If the monitoring tables are not installed in your Adaptive Server (12.5.1 or later), have the Sybase DBA for the respective ASE follow the steps to install the tables listed in the Addendum at the end of this section.

For versions 15.x, there is no need for loopback and installmontables.

Configure Sybase_MDA

The Sybase_MDA feature has numerous parameters to both turn on and turn off specific metrics and determine the amount of memory the ASE will set aside for these metrics.

Performance monitoring how has the ability to enable the user to set the per_object_statistics flag to off.

Configure ports

Callback collections require communication between the Foglight Management Server and the Sybase server.  Ensure that the port used by the Sybase host server is open between the Sybase host and the Foglight Management Server.

Sybase 'mon_role' assigned

The Sybase login defined in the Foglight agent property for the respective agent must have the “mon_role” assigned. This is also applicable to the ‘sa’ login.

Command to execute via ISQL or other client tool:

grant role mon_roleto_<logon_name>

Sybase Adaptive Server Pre-requisites: Sybase_RS Agent

The Sybase_RS agent requires separate common logins to be created for the Replication Server, the RSSD data server, the Primary data server, and the Replicate data server.

• Replication Server - Create a user with no special permission for each Replication Server being monitored.
• RSSD data server - Create a login for RSSD data server. Create a user with the same login name for the RSSD database. This user should be a member of the rs_systabgroup.
• Primary data server - Create a login with the replication_role in each Primary data server.  Create a user with the same login name for the Primary database.
• Replicate data server - Create a login in each Replicate data server.  Create a user with the same login name for the Replicate database. This user should have select permission for the rs_lastcommit table.

Note: Refer to the Sybase_RS "Setting Connection Details" topic in the Managing Sybase Database Systems online help for more information.

Addendum

Preparation of the ASE version 12.5.1 or later for Foglight Cartridge for Sybase 5.7.5.50

Install MDA

If the monitoring tables are not installed in your Adaptive Server (12.5.1 or subsequent release), have the Sybase DBA for the respective ASE follow these steps to install the tables.

First, a server named “loopback” must be included in sysservers before installing the scripts for the MDA tables. Proxy tables for the monitoring tables are not created by default when you configure Adaptive Server. The tables are created in the second step using the installmontables script that is included in the Adaptive Server install (located in the $SYBASE/ASE-12_5/scripts directory).

1. Create a loopback server entry in ISQL:
   1. Logon to Ada.
   2. Execute:

      sp_addserver 'loopback', null, <ASE server name> go

2. Execute the installmontables script located in the $SYBASE/ASE-12_5/scripts directory (%SYBASE%/ASE-12_5/scripts for Windows) using ISQL:

   isql –Usa –P<sa password> -S<server name> -n –i%SYBASE%/%SYBASE_ASE%/scripts/installmontables

Adaptive Server Enterprise configuration parameters

Sybase_MDA agent requires the following configuration for it to run correctly and gather the specified data for the Foglight Management Server.
The values shown for the following parameters are the minimum required values that the Foglight Cartridge for Sybase 5.7.5.50 needs for proper data collection and reporting. Any of these parameter values could be increased if necessary. (You can copy, paste, and execute the following script into an ISQL or other client session.)

sp_configure "statement cache size" <size_of_cache>
go
sp_configure "errorlog pipe max messages",1000
go
sp_configure "max SQL text monitored",256
go
sp_configure "sql text pipe max messages",3000
go
sp_configure "statement pipe max messages",3000
go
-- Flags
sp_configure "enable stmt cache monitoring" , 1
go
sp_configure "enable literal autoparam" [0|1]
go
sp_configure "enable monitoring", 1
go
sp_configure "sql text pipe active", 1
go
sp_configure "errorlog pipe active", 1
go
sp_configure "per object statistics active",1
go
sp_configure "statement statistics active",1
go
sp_configure "statement pipe active",1
go
sp_configure "wait event timing",1
go
sp_configure "SQL batch capture",1
go
sp_configure "process wait events",1
go

The following tables list proprietary Sybase flags and the Sybase_MDA agent tables dependent upon them. If any of the settings do not have values that fall in the recommended value range, data collection will issue complaints and fail to successfully collect; indicating that some MDA table collection was canceled as a result of the flags being set incorrectly. To prevent these alerts from occurring, use the appropriate Data Management properties to disable the collection that is failing to collect. Below is a listing of Sybase_MDA agent tables and the configuration settings they depend on:

Additional resources

Additional information is available from the following:

• Online product documentation (http://documents.quest.com/ProductsAZ.aspx#F)
• Foglight Community https://www.quest.com/community/products/foglight/

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe.

This release has the following known capabilities or limitations: The server will be enabled for Global Operation, but not localized to any particular locale.

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About Us

About Us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit https://www.quest.com/company/contact-us.aspx/.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

• Submit and manage a Service Request.
• View Knowledge Base articles.
• Sign up for product notifications.
• Download software and technical documentation.
• View how-to-videos.
• Engage in community discussions.
• Chat with support engineers online.
• View services to assist you with your product.

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Copyright© 2018 Quest Software Inc.

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