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DR Series DR4300 - Owner's Manual

Table of Contents

DR4300 system overview

Front panel features and indicators Back panel features Diagnostic indicators on the front panel

Hard drive indicator codes NIC indicator codes Power supply unit indicator codes iDRAC Direct LED indicator codes Quick Sync indicator codes Locating Service Tag of your system

Documentation matrix

Technical specifications

Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications

Hard drives

Ports and connectors specifications

USB ports NIC ports Serial connector VGA ports Internal Dual SD Module

Video specifications Environmental specifications

Particulate and gaseous contamination specifications Standard operating temperature Expanded operating temperature Expanded operating temperature restrictions

Initial system setup and configuration

Setting up your system iDRAC configuration

Options to set up iDRAC IP address

Log in to iDRAC

Options to install the operating system

Methods to download firmware and drivers

Downloading the drivers and firmware

Manage your system

Pre-operating system management applications

Options to manage the pre-operating system applications System Setup

Viewing System Setup System Setup details System BIOS

Viewing System BIOS System BIOS Settings details Boot Settings

Viewing Boot Settings Boot Settings details Choosing the system boot mode Changing the boot order

Network Settings

Viewing Network Settings Network Settings screen details UEFI iSCSI Settings

System Security

Viewing System Security System Security Settings details Secure Boot Custom Policy Settings Creating a system and setup password Using your system password to secure your system Deleting or changing system and setup password Operating with a setup password enabled

System Information

Viewing System Information System Information details

Memory Settings

Viewing Memory Settings Memory Settings details

Processor Settings

Viewing Processor Settings Processor Settings details

Viewing SATA Settings SATA Settings details

Integrated Devices

Viewing Integrated Devices Integrated Devices details

Serial Communication

Viewing Serial Communication Serial Communication details

System Profile Settings

Viewing System Profile Settings System Profile Settings details

Miscellaneous Settings

Viewing Miscellaneous Settings Miscellaneous Settings details

iDRAC Settings utility

Entering the iDRAC Settings utility Changing the thermal settings

Device Settings

Dell Lifecycle Controller

Embedded system management

Viewing Boot Manager Boot Manager main menu

One-shot BIOS boot menu System Utilities

Installing and removing system components

Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional)

Removing the optional front bezel Installing the optional front bezel

Removing the system cover Installing the system cover

Removing the cooling shroud Installing the cooling shroud

Removing a cooling fan Installing a cooling fan

Cooling-fan assembly

Removing the cooling fan assembly Installing the cooling fan assembly

General memory module installation guidelines Mode-specific guidelines

Advanced Error Correction Code (lockstep) Memory optimized (independent channel) mode Memory sparing Memory mirroring

Sample memory configurations Removing memory modules Installing memory modules

Processors and heat sinks

Removing a heat sink Removing a processor Installing a processor Installing a heat sink

PCIe card holder

Removing the PCIe card holder Installing the PCIe card holder Opening and closing the PCIe card holder latch

Cable retention bracket

Removing the cable retention bracket Installing the cable retention bracket

Integrated storage controller card

Removing the integrated storage controller card Installing the integrated storage controller card

Expansion cards and expansion card riser

Expansion card installation guidelines Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Removing an expansion card from the expansion card riser 1 Installing an expansion card into the expansion card riser 1 Removing the riser 1 blank Installing the riser 1 blank Removing expansion card risers Installing expansion card risers

Internal dual SD module (optional)

Removing an internal SD card Installing an internal SD card Removing the optional internal dual SD module Installing the optional internal dual SD module

Network daughter card

Removing the network daughter card Installing the network daughter card

Internal USB memory key (optional)

Replacing the optional internal USB memory key

Replacing the system battery

Power supply units (PSU)

Hot spare feature Removing the power supply unit blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit

Removing the system board Installing the system board

Entering the system Service Tag by using System Setup Restoring the Service Tag by using the Easy Restore feature

Trusted Platform Module

Installing the Trusted Platform Module Initializing the TPM for BitLocker users Initializing the TPM for TXT users

Removing a 2.5 inch hard drive blank (rear) Installing a 2.5 inch hard drive blank (rear) Removing a 3.5-inch hard drive blank Installing a 3.5-inch hard drive blank Removing a hot swappable hard drive or SSD Installing a hot-swap hard drive Removing a hard drive from a hard drive carrier Installing a hard drive into a hard drive carrier

Hard drive backplane

Removing the hard drive backplane Installing the hard drive backplane Removing the optional hard drive backplane (rear) Installing the optional hard drive backplane (rear)

SD vFlash card (optional)

Replacing an optional SD vFlash media card Removing the vFlash media unit Installing the vFlash media unit

Control panel assembly

Removing the control panel Installing the control panel Removing the I/O panel Installing the I/O panel

Using system diagnostics

Dell Embedded System Diagnostics

When to use the Embedded System Diagnostics Running the Embedded System Diagnostics from Boot Manager Running the Embedded System Diagnostics from the Dell Lifecycle Controller System diagnostic controls

Jumpers and connectors

System board jumper settings System board jumpers and connectors Disabling a forgotten password

Troubleshooting your system

Troubleshooting system startup failure Troubleshooting external connections Troubleshooting the video subsystem Troubleshooting a USB device Troubleshooting iDRAC Direct (USB XML configuration) Troubleshooting iDRAC Direct (Laptop connection) Troubleshooting a serial I/O device Troubleshooting a NIC Troubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply units

Troubleshooting power source problems Troubleshooting power supply unit problems

Troubleshooting cooling problems Troubleshooting cooling fans Troubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical drive Troubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controller Troubleshooting expansion cards Troubleshooting processors System messages

Warning messages Diagnostic messages Alert messages

Installing the hard drive backplane

1.

Follow the safety guidelines listed in the Safety instructions section.

2.

Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

CAUTION: To prevent damage to the control panel flex cable, do not bend the control panel flex cable after it is inserted into the connector.

1.

Use the hooks on the chassis as guides to align the hard drive backplane.

2.

Lower the hard drive backplane until the release tabs snap into place.

3.

Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane.

Figure 74. Installing the 3.5 inch (x12) SAS/SATA backplane

a.

release tab (2)

b.

c.

d.

left ear control panel cable

e.

backplane signal cable

f.

backplane power cable (2)

g.

SAS cable A0/B0

h.

i.

control panel cable

j.

right ear control panel flex cable

k.

hard drive backplane

l.

hard drive backplane connector (12)

1.

Replace the cooling fan assembly.

2.

Replace the cooling shroud.

3.

Install the hard drives in their original locations.

4.

Follow the procedure listed in the After working inside your system section.

Related tasks

Before working inside your system

Installing a hot-swap hard drive

Installing the cooling fan assembly

Installing the cooling shroud

After working inside your system

Related references

Safety instructions

Removing the optional hard drive backplane (rear)

Removing the optional hard drive backplane (rear)

1.

Follow the safety guidelines listed in the Safety instructions section.

2.

Follow the procedure listed in the Before working inside your system section.

3.

Remove both hard drives.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane.

CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations.

1.

Disconnect all the cables from the backplane.

2.

Lift the release pin and slide the backplane toward the front of the chassis.

3.

Lift the backplane to remove it from the chassis.

Figure 75. Removing the optional 2.5 inch (x2) hard drive backplane

a.

b.

c.

hard drive connector (2)

d.

e.

backplane signal cable

Related tasks

Before working inside your system

Removing a hot swappable hard drive or SSD

After working inside your system

Related references

Safety instructions

Installing the optional hard drive backplane (rear)

Installing the optional hard drive backplane (rear)

1.

Follow the safety guidelines listed in the Safety instructions section.

2.

Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

1.

Align the notches on the backplane with the notches on the chassis.

2.

Lift the release pin and slide the backplane toward the back of the chassis until firmly seated.

3.

Release the release pin to lock the backplane to the chassis.

4.

Reconnect all the cables to the backplane.

Figure 76. Installing the optional 2.5 inch (x2) hard drive backplane

a.

b.

c.

hard drive connector (2)

d.

e.

backplane signal cable

1.

Install both the hard drives in their original location.

2.

Follow the procedure listed in the After working inside your system section.

Related tasks

Before working inside your system

After working inside your system

Related references

Safety instructions

SD vFlash card (optional)

Replacing an optional SD vFlash media card

Removing the vFlash media unit

Installing the vFlash media unit

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

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