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Collaboration Services 3.10.1 - User Guide

Table of Contents

Getting started with Collaboration Services

Introduction Security considerations

Authentication Authorization through administrative groups and Internet Information Server (IIS)

Web management console Configuring Collaboration Services

Configure secure data communication The service account mailbox Recipient Update Service (RUS) Configure Active Directory access Set up logging Set up debug logging Configure alerting Configure synchronization partners

Configuring branch forests Branch forest administrator activity Synchronization partner statistics

Check license information

Organizing objects for synchronization

Introduction Creating a collection for publication

Publish collection wizard

Step 1: Specify collection name, description, and synchronization type Step 2: Select objects to publish Step 3: Specify additional LDAP filters Step 4: Exclude well-known objects Step 5: Select object attributes to be synchronized Step 6: Select calendar attributes Step 7: Apply mappers Step 8: Allow for subscription and synchronization Step 9: Apply settings

Enabling or disabling a collection Editing a collection Subscribing to a collection

Modifying subscription properties

Unsubscribing from a collection Removing a collection Viewing collection settings andsynchronization statistics Advance security of stub objectscreated by the collection

Resolving synchronization conflicts

What can cause synchronization conflicts? How can conflicts be resolved? Automatic conflict resolution

Deletion Matching Pre-Matching

Creating a New Rule and the Pre-Matching Wizard

Manual conflict resolution

Applying approved objects

Matching rules viewer utility

Managing the synchronization process

Configuring the synchronization process

General settings

Collections re-scan frequency Alerting and notification

Synchronization settings for ActiveDirectory objects

General Settings Scheduling access to Active Directory Limiting the number of Active Directory objects to synchronize Namespace usage

Free/Busy information synchronization settings

General settings Scheduling Limiting the number of Free/Busy messages to synchronize

Calendar information synchronization settings

Scan frequency Scheduling

Using the Packet Queue as interim data storage Suspended object storage Manual operations

Synchronization

Initiating re-publication from the subscriber side

Configuration database clean-up

Transport management

Overview Send Receive Scheduling Limiting traffic rates

Outgoing traffic Incoming traffic

Fine-tuning and maintenance

Active Directory synchronization performance Resource usage Memory usage Disk usage Resource usage statistics report

Statistics update frequency

Backup, restore, and troubleshooting

Collaboration Services automatic backup

Regular file backup How to re-deploy Collaboration Servicesto another computer from a backup

Troubleshooting Repair or uninstall

Appendix A: Customizing the format of synchronized data

displayName mapper Suffix mapper inetOrgPerson to Contact mapper SMTP filter mapper User to Contact mapper Group to Contact mapper

Mapping groups from Exchange 2007

Attribute filter mapper

Appendix B: Collaboration Services events

Event format Using event filters

Predefined filters Custom filters

Send

The Send page allows you to specify settings for sending messages to other synchronization partners. After a data packet to be sent is generated and compressed, the service performs the following procedure:

1

First, if the packet size exceeds the maximum allowed size, it is divided into multiple messages of the default size.

2

Then the messages are put in the message queue from which they are sent to the designated synchronization partner.

3

A message is kept in the queue until the service receives an acknowledgement of successful message delivery from the partner.

Collaboration Services guarantees data delivery by checking the delivery status of every message and re-sending any message for which delivery is not confirmed.

•

The time interval at which Collaboration Services sends new messages from the queue can be specified with the Send messages every: option.

•

You can specify the number of messages that may be sent before confirmation of delivery of a given message in the Send without confirmations: option.

•

Use the Stop creating new messages if queue exceeds: option to specify the maximum queue size. Once this value is reached, no more new messages will be created. This option prevents you from running out of disk space due to long queues if a partner is not responding. As soon as a partner comes back online and starts processing the incoming messages, the queue will clean up and then new messages can be created.

•

The time interval after which a message will be re-sent if is specified in the Initial timeout: option. Each time the message is re-sent, the timeout is automatically increased.

•

Use the Maximum timeout: option to specify the maximum timeout allowed.

Receive

The Receive page allows you to specify the settings for receiving incoming messages.

•

The time interval for checking the service mailbox for new messages is specified in the Check for new messages every: option.

•

To specify a maximum number of messages that can be retrieved from the mailbox during one session, use the Retrieve per session: option.

•

If the specified Session timeout: value is more than 0, then after retrieving the specified number of messages, Collaboration Services will stop the current session and wait for the specified length of time. Having an interval between sessions may help decrease the load on the Exchange server.

•

If the Session timeout: value is 0, then Collaboration Services will retrieve messages continuously until all available messages are retrieved from the mailbox.

Scheduling

Message exchange between synchronization partners can be scheduled in order to decrease the load on the Exchange servers during production hours.

To schedule exchanges

•

Select the Use SMTP transport scheduling check box and select the time intervals when the service is allowed to send and receive messages containing synchronization data.


	NOTE: Transport is the key to successful implementation of inter-forest synchronization. Transport, Active Directory, Calendar, and Free/Busy schedules should be carefully coordinated (especially if collaboration forests are located in different time zones) and provide a sufficient time interval for Collaboration Services to perform its activities (sending messages, accessing Active Directory, and accessing free/busy information). Otherwise, synchronization performance may be poor.

Limiting traffic rates

The Quotas page allows you to control the incoming and outgoing traffic while messages are being exchanged between forests.

Figure 11. Quota options

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