Unified Communications Analytics 8.8.3 - Deployment Guide

What are the differences between the ExchangeMailbox Contents and Exchange Tracking Logs data sources?

Both the Exchange Mailbox contents and the Exchange Tracking Logs data sources can be configured to collect Exchange messages. What are the differences in the information that the two data collections gather?

The following table shows the differences in email message statistics between the two data sources that collect Exchange email message information:

Why do I get an error when collecting Exchangeconfiguration from multiple Exchange versions?

I am collecting from Exchange 2010, and Exchange 2016 and Office 365 hybrid. For the Exchange configuration data source collection, I get the following message with job type Exchange Configuration for the mailboxes that are stored in Office 365:

I’ve verified that Impersonation is granted in Office 365, and I checked the PowerShell connection parameters. Why I am getting this message?

You must create separate Exchange configuration data collections for Exchange 2010 on-premise and for Exchange 2016/ Office 365 hybrid.

If you only added an Exchange configuration data source for Exchange 2016, you will see that the Exchange 2010/2013 option is greyed out so it is not being used. Create another Exchange configuration data collection for Exchange 2016 and that will collect the mailboxes from Exchange 2016 and Office 365 hybrid as well.

Also in the Exchange 2010 Exchange configuration data source, remove the server name that you added under Exchange 2016.

After you have configured multiple Exchange configuration data sources, you can use the Rename option to uniquely identify each data collection. For information about how rename a data source, see Renaming a data source .

Why do I have to specify domain name when doing a multi-forest collection?

During a multi-forest collection for the Exchange configuration data source, the Common Name or Email Address would not work when specifying the Target Mailboxes for the collection. We had to put in DomainName\User or DomainName\Group

The domain name is the netbios name of the other forest from which I was collecting.

The key to making the multi-forest configurations work is you cannot use the “Automatically discover domain controller” for data sources in the secondary forests. This setting is selected by default and is hidden. To access the setting, you must click the Show Advanced Settings link in the LDAP Connection Parameters section. Specify a specific domain controller.

What insights are affected by the "Calculate insight data on server side" option?

If you have large amounts of data you can experience slow loading of some insights. Insights that process large amounts of data include the Mailboxes / Mailbox Activity / Summary and the Mail Activity / Internal vs. External insights.

To improve performance for data-intensive insights, an option is provided to allow you to shift the data calculation from the client side (user interface web site) to the server side (Data Engine). If you select the Calculate insight data on server side option in the Admin Settings | Queries page, data aggregation is performed by the Data Engine for 93 data-intensive insights,

The following insights and table views are optimized to use the Calculate insight data on server side option in the Admin Settings | Queries page.