Please verify that your mail system requirements are supported on the desired operating system.
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Microsoft offers a free pack of IFilters for its Office 2010 file types at http://www.microsoft.com/en-us/download/details.aspx?id=17062, (link current as of this release). SP2 can be applied via Windows Update or downloaded at http://support.microsoft.com/kb/2687447. This Filter Pack includes IFilters for the following formats: .docx, .docm, .pptx, .pptm, .xlsx, .xlsm, .xlsb, .zip, .one, .vdx, .vsd, .vss, .vst, .vdx, .vsx, and .vtx. |
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Adobe bundles a copy of its PDF 32-bit iFilter with its free Adobe Reader 11 software, and offers a free PDF iFilter 64 11.0.01 as a separate download. It is recommended that you use Adobe version 11 PDF IFilters, or FoxIt IFilters. |
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For the Exchange Store Manager (ESM), the service user account must have Receive As and View Information Store Status permissions to the mail store from which the ESM will export mailboxes. |
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For the MAPI Journal Data Loader, the data loader service user account must have Receive As and View Information Store Status permissions to the mail store that contains the journal mailbox. |
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