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Recovery Manager for AD Disaster Recovery Edition 10.2.2 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Cloud Storage Secure Storage Server Hybrid Recovery with On Demand Recovery Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Using Forest Recovery Agent Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Monitoring Recovery Manager for Active Directory Recovering an Active Directory forest
Forest recovery overview Deploying Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Permissions required to use Forest Recovery Console Forest Recovery Console Managing a recovery project Recovery methods Phased recovery Managing Forest Recovery Agent Rebooting domain controllers manually Resetting DSRM Administrator Password Purging Kerberos Tickets Managing the Global Catalog servers Managing FSMO roles Manage DNS Client Settings Configuring Windows Firewall Developing a custom forest recovery plan Backing up domain controllers Assigning a preferred DNS server during recovery Handling DNS servers during recovery Forest recovery approaches Deciding which backups to use Running custom scripts while recovering a forest Overview of steps to recover a forest Viewing forest recovery progress Viewing recovery plan Viewing a report about forest recovery or verify settings operation Handling failed domain controllers Adding a domain controller to a running recovery operation Selectively recovering domains in a forest Recovering SYSVOL Deleting domains during recovery Resuming an interrupted forest recovery Recovering read-only domain controllers (RODCs) Checking forest health Collecting diagnostic data for technical support
Restore Active Directory on Clean OS method Bare metal forest recovery Using Management Shell Creating virtual test environments Appendices
Frequently asked questions Best practices for using Computer Collections Technical characteristics Best practices for creating backups Best practices for creating backups for forest recovery Best practices for recovering a forest Descriptions of recovery or verification steps Ports Used by Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Events generated by Recovery Manager for Active Directory

Uninstalling Forest Recovery Agent

To uninstall the Forest Recovery Agent, you can use one the following methods:

  • Uninstall the Forest Recovery Agent from the Forest Recovery Console.

  • Access the target computer directly to uninstall the Forest Recovery Agent.

The latter method allows you to remove the Forest Recovery Agent from a domain controller that was demoted to member server and thus excluded from your recovery project.

To uninstall the agent from the Forest Recovery Console

  1. Open the recovery project where you want to remove the Forest Recovery Agent.

  2. Use the List of Domain Controllers area to select the domain controllers from which you want to remove the agent.

To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  1. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  2. In the dialog box that opens, click the Uninstall Agent button.

To uninstall the agent by accessing the computer directly

  1. Log on to the computer from which you want to uninstall the Forest Recovery Agent.

  2. In Control Panel, click Uninstall a program.

  3. In the list, select Quest Forest Recovery Agent, and then click Uninstall.

 

Rebooting domain controllers manually

You can use the Forest Recovery Console to selectively reboot domain controllers in the current recovery project. You can reboot domain controllers either in normal mode or Directory Services Restore Mode (DSRM).

To reboot domain controllers

  1. In the List of Domain Controllers area, select the domain controllers you want to reboot.

    To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  2. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  3. In the dialog box that opens, click the Reboot button, and then click one of the following:

  • Reboot in Normal Mode. Reboots the domain controllers in normal mode.

  • Reboot in DSRM. Reboots the domain controllers in Directory Services Restore Mode.

 

Resetting DSRM Administrator Password

You can use the Forest Recovery Console to selectively reset the Directory Services Restore Mode (DSRM) administrator password on domain controllers in the current recovery project. You can reset the DSRM administrator password to the value specified in the domain controllers’ recovery settings or specify a new DSRM administrator password.

To reset DSRM administrator password

  1. Use the List of Domain Controllers area to select the domain controllers on which you want to reset the DSRM administrator password.

    To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  2. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  3. In the dialog box that opens, click More, and then click Reset DSRM Password.

  4. Use one of the following options:

    • Reset password to the value in recovery settings. Allows you to reset the DSRM administrator password to the value specified in the recovery settings for each domain controller. For more information about recovery settings, see Domain controller recovery settings and progress.

    • Reset password to this value. Allows you to reset the DSRM administrator password to the value you type in this option.

  5. When you are finished, click Apply.

 

Purging Kerberos Tickets

During the forest recovery process, the Key Distribution Center Service Account (KRBTGT) password is automatically reset to different values on all domain controllers. As a result, after the restore, incorrect Kerberos tickets may be cached on domain controllers and other servers in the domain. This can lead to authentication errors for various services after the forest recovery operation within renew ticket lifetime (10 hours by default).

In order to avoid authentication errors, make sure that the KRBTGT account has been successfully replicated and then reset Kerberos tickets.

NOTE

Recovery Manager for Active Directory uses the domain controller access credentials to purge Kerberos tickets. For more details, refer Table 24 in the General tab section.

To purge Kerberos tickets

  1. After the restore process is completed, in Forest Recovery Console, click the Purge Kerberos Tickets option in the Post-Recovery Actions window or select Tools | Manage | Purge Kerberos Tickets.

  2. In the Purge Kerberos Tickets window, click Apply to start replicating the KRBTGT account in the domains and then purge the tickets on the domain controllers.

  3. Click OK to close the window.

    • For read-only domain controllers, the option purges Kerberos tickets and does not perform the replication of KRBTGT account.

    • The purge Kerberos tickets operation does not affect domain controllers that were excluded from the forest.

  4. Then, all users have to re-logon to get a new Ticket Granting Ticket (TGT).

 

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