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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Monitoring job progress

You can monitor the progress of a job from the Monitor Job page. The page displays the job status, data transfer rate, log messages, and other job details.

To monitor the progress of a backup or restore job:
1
In the Navigation pane, click Job Status.
2
In the list of jobs, select the job, and click Monitor.
3
On the Monitor Job page, you can view the following information:
Figure 24. Monitor Job page

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Job details: This area displays the following details: job title, job ID, instance ID, phase number, client name, plug-in name, status, start time, expected completion time, time elapsed, size of data moved and data transfer chart, current transfer rate and data transfer chart, peak transfer rate, and average transfer rate. The fields: waiting for device, elapsed transfer, estimated transfer remaining, and estimated time remaining are also displayed when running a job using Plug-in for NDMP. The fields: waiting for device and elapsed transfer are also displayed when running a job using Plug-in for SnapMirror to Tape. However, the field ‘expected completion time’ is not displayed when running a job using Plug-in for NDMP and Plug-in for SnapMirror to Tape.
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Job logs: This area displays the log messages generated for the job. By default, the table is sorted by date and time. You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault WebUI.
4
To view the job definition or abort the job, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Clearing job errors and warnings

To clear job errors or warnings:
1
In the Navigation pane, click Job Status.
2
Do one of the following:
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To clear errors and warnings for all current jobs, set the view to “All activity,” and click Acknowledge.
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To clear warnings for regular or policy jobs, click the “Warnings” bar in the Regular Jobs or Policies category, and click Acknowledge.
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To clear errors for failed regular or policy jobs, click the “Errors” bar in the Regular Jobs or Policies category, and click Acknowledge.
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To clear error or warning for a specific job, select the job in the table, and click Acknowledge.

Removing a job schedule

You can remove a job schedule if you do not want to run the job. When you remove the job schedule, the job definition is not deleted. You can resubmit the job definition to schedule it again.

To remove a job schedule:
1
In the Navigation pane, click Job Status.
2
In the list of jobs, select the job, and click Remove Schedule.
3
In the confirmation dialog box, click OK.
When the schedule is successfully deleted, a message is displayed at the upper-right corner of the NetVault WebUI.

Managing job definitions

MSP administrator, Tenant administrator, and Tenant users can manage their respective jobs.

This section includes the following topics:

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Viewing job definitions
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Editing job definitions
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Deleting job definitions
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Adding a non-policy job to a policy
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