Upgrade and compatibility

Upgrade and compatibility

Select one of the following upgrade paths: 

Note: For a new installation, see Getting started with Foglight for Storage Management.

The following Foglight product versions and platforms are compatible with this release.

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System requirements

System requirements

For information about system requirements for this release, see Foglight for Storage Management Installation Guide.

Note: Foglight for Storage Management requires a 64-bit Windows® or Linux® Agent Manager.

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Troubleshooting

Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase:

• To verify TCP/IP connectivity for SQL statement collections, Management Studio (SSMS) cannot be used as other protocols may be leveraged. Instead, verify connectivity using a UDL as detailed here (scroll down to the section entitled: How to Open a Data Link File with Notepad): http://support.microsoft.com/kb/244659/
• To verify the WMI connectivity using a Microsoft Windows built-in utility, see http://technet.microsoft.com/en-us/library/cc180684.aspx
• To troubleshoot WMI access permissions, see http://blogs.technet.com/b/askperf/archive/2007/08/14/wmi-troubleshooting-permissions.aspx
• For information about WMI connectivity from Windows Server 2003/Vista and later versions, see http://msdn.microsoft.com/en-us/library/aa822854(VS.85).aspx
• For WMI troubleshooting tips and techniques, see http://msdn.microsoft.com/en-us/library/aa394603(VS.85).aspx

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Product licensing

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. Foglight for Storage Management is covered by the Foglight Evolve Monitor and Operate license.

To activate a trial or a purchased commercial license:

1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
2. Click Install.
3. In the Install License dialog box, click Browse.
4. In the file browser that appears, specify the location of the license file.
5. In the Install License dialog box, click Install License.

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