Introducing NetVault Backup Plug-in for VMware
Installing the plug-in
About plug-in editions
Deployment overview
Prerequisites
Installing the plug-in
Removing the plug-in
Configuring the plug-in
Adding a server
Reconfiguring a server
Removing a server
Supported transport modes
Configuring default settings
Enabling the Distributed Jobs feature for load balancing
Enabling or disabling CBT on virtual machines
Defining a backup strategy
About CBT
Enabling CBT on individual virtual machines
Disabling CBT on a virtual machine
Manually disabling CBT on a virtual machine
Enabling or disabling quiescing of virtual machines
About quiescing virtual machines
Enabling quiescing of virtual machines
Disabling quiescing of virtual machines
Removing backup preferences for a virtual machine
Unlocking a virtual machine
About backup methods and types
Data backed up and restored for different disk types
Backup and recovery strategy
Using the image-level backup method
Adding patterns to use for inclusion and exclusion of VMs
Performing image-level backups
Restarting a backup job
Resetting CBT on a virtual machine
Monitoring job progress
Using the file-level backup method
Restoring image-level backups
About restoring image-level backups
Restoring a full virtual machine or individual virtual drives
Relocating a virtual machine to an alternate ESXi Server
Restoring a virtual machine to an alternate vCenter Server
Renaming a virtual machine during restore
Performing file-level restores from image-level backups
Restoring virtual machine disk and configuration files
Searching for files in savesets
Viewing media list
Restoring file-level backups
About restoring file-level backups
Restoring file-level backups using shared network drives
Restoring file-level backups using the native Plug-in for FileSystem
Searching for files in savesets
Viewing media list
Troubleshooting
Common errors
NetVault Backup Service fails to start on Windows
NetVault Backup Service fails to start after the machine is restarted
NetVault Backup Service starts, but stops immediately on Linux
Linux Hybrid version of the plug-in does not run on 64-bit OS
Crash occurs during a backup
CBT-based image-level backup fails
SAN transport reports errors when multiple backups access the same datastore
Default SCSI controller type on RHEL 7 and RHEL 6
File-level backups do not back up data for a reparse point
Restore job fails when using SAN transport
Restore job fails to add a virtual machine to the server inventory
Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup
Backup jobs of virtual machines protected by vSphere FT fail intermittently
RDM disks are restored to VMDK files
Unable to consolidate image-level backups
Restore job fails on Linux when file size exceeds 50 MB
Web Service process displays message that indicates the server is unavailable
Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state
Backing up and restoring encrypted disks
Backing up a cloned virtual machine that has the same UUID
Backing up virtual machines that are protected by vSphere FT
Error using VVols with a storage array
Diagnosing virtual machine issues
SOAP messages
Generating VDDK logs
Plug-in for VMware 2.7 on 32-bit Windows
Third-party contributions
Diagnosing virtual machine issues
The Diagnose Virtual Machine method includes some predefined tests, which are used to identify issues in virtual machine setup that can cause failures when the plug-in performs the following activities:
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Click the virtual machine, and select Diagnose Virtual Machine from the context menu. |
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View the results in the Diagnostic Results dialog box: |
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Results: This tab shows the results of the diagnostic tests (passed or failed). |
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Recommendations: This tab includes suggestions to correct the problems detected during the tests. |
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Virtual Machine: This tab shows general information about the virtual machine. |
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SOAP messages
When you enable tracing, the Plug‑in for VMware generates the following two files along with the other trace logs:
When you send the trace files to Quest Technical Support, ensure that these two files are included.
Generating VDDK logs
The Plug‑in for VMware uses the VMware VDDK API for the following operations:
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In the navigation pane, click Create Backup Job, and then click Create New next to the Selections list. |
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If the plug-in is installed on a NetVault Backup Client, click Client Settings; in the clients table, select the client, and click Next.
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The plug-in generates the VDDK log files entitled vixDiskLib*.log in the following directories:
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Windows: <System Drive>\Windows\Temp\vmware-SYSTEM |
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Linux: /tmp/vmware-root |
Plug-in for VMware 2.7 on 32-bit Windows
Plug‑in for VMware 2.7 on 32-bit Windows
NetVault Backup Plug‑in for VMware 2.7 is a discontinued, legacy version of the plug-in and is compatible only with 64-bit Windows machines. If NetVault Backup Plug‑in for VMware 2.7 is mistakenly installed on a 32-bit Windows machine, it cannot be uninstalled.