This is the error in the Event viewer. The install is performed using an administrator account.
Service cannot be started. System.FormatException: String was not recognized as a valid Boolean.
at System.Boolean.Parse(String value)
And another message we see "Error 1920. Service On Demand Migration for Active Directory Agent (ODMActiveDirectory) failed to start. Verify that you have sufficient privileges to start system services"
What is causing this?
Verify service account has sufficient permissions by follow the steps below:
Confirm the Windows Installer service is started and enabled:
1. Click on Start and type ‘Services.msc’ and press ENTER.
2. Right-click the Windows Installer service, and then click Properties.
3. If the Startup type box is set to Disabled, change it to Automatic.
4. Click OK to close the Properties window.
5. Right-click the Windows Installer service, and then click Start.
Contact your administrator if this is not resolved. The agent is working as designed but something in the environment is preventing the installation.
Try installing on Server 2016 OS.
Server 2019 is supported, and we have not been able to reproduce this issue at this time.
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