1. To see if the firewall is enabled, use the following command.
netsh firewall show state
Example
C:\>netsh firewall show state
Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Enable
Group policy version = Windows Firewall
Remote admin mode = Disable
If Operational mode = Enable, then Windows firewall is on
If Operational mode = Disable, then Windows firewall is off
If Exception mode = Enable, then Windows firewall will allow exceptions.
If Exception mode = Disable, then Windows firewall will not allow exceptions. In this mode you will be able to add the exceptions SmartDisk needs to run.
To set the exceptions in the Windows firewall you will need to run the script attached to this solution on the Smartdisk server. Sometimes Smartdisk is installed in the same server than NetVault, in that case you might need to create additional rules for the Windows firewall, please also look these articles to learn how:
NetVault 11.X.X - https://support.quest.com/netvault-backup/kb/193843
NetVault 10.X.X - https://support.quest.com/netvault-backup/kb/146029