When activating the Content Matrix license key, the error message below is displayed even if the machine has internet connection:
However, when performing an offline activation of the license key, it displays a different error message:
Both license activation error includes the "It is not able to restore Usage.lic file, because its backup does not exist" message in its stack trace.
The error message below may also be encountered when performing an offline activation:
Some license files have information, which is blocking the activation.
Using an older version of Content Matrix
A) Make sure you are running a Content Matrix version with active support, you can check the Product Life Cycle here.
B) Follow the steps below
Note: Since the ProgramData folder is hidden by default, its full path has to be entered in the File Explorer.
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