IT Security Search Web Page not opening HTTP Error 500.24 - Internal Server Error (4375161)

Please find below the steps for Providing a self signed certificate (Also present in ITSecuritySearch_11.6__UserGuide.pdf page 14,15):

https://support.quest.com/technical-documents/it-security-search/11.6/user-guide
 

1.Open command prompt as administrator and run the below command to revoke the existing self signed certificate from ITSS.RevokeCertificate.PNG attached for reference.

powershell.exe -file "C:\Program Files\Quest\IT Security Search\Scripts\Delete-CertificateBinding.ps1" -Port 443

2.Create a new self signed SSL certificate on your machine using the command below(NewCertificate.PNG attached for reference):

powershell -file "C:\Program Files\Quest\IT Security Search\Scripts\New-SslCertificate.ps1" -filepath "C:\Temp\ITSearch.cer"

Note:The file path highlighted in bold can be customized you can create it at any path on your system.

3.Bind the new created self signed certificate to ITSS using the command below

powershell -file "C:\Program Files\Quest\IT Security Search\Scripts\New-CertificateBinding.ps1" -filepath "C:\Temp\ITSearch.cer" -port 443 –Force

Note:Under file path , please specify the path where you have created the new SSL certificate ITSearch.cer

After performing the above steps please restart the server and then check connectivity.