Step by step guide for upgrading Foglight (4311516)

Where can I find step by step guides for upgrading my Foglight

Please refer to the Foglight Upgrade Guides for the release you want to upgrade to.

Upgrade from Foglight Management Server 5.9.x to 7.3.0

Upgrade Guide for Foglight 5.9.4

Upgrade Guide for Foglight 5.9.5

Upgrade Guide for Foglight 5.9.7

Upgrade Guide for Foglight 5.9.8

Upgrade Guide for Foglight 6.0.0

Upgrade Guide for Foglight 6.1.0

Upgrade Guide for Foglight 6.3.0

Upgrade Guide for Foglight 7.1.0

Upgrade Guide for Foglight 7.3.0

Upgrade from Foglight for Virtualization 8.8.5 to 8.9.3

Upgrade Guide to Foglight for Virtualization Enterprise 8.9.2

Upgrade Guide to Foglight for Virtualization Enterprise 8.9.3

Upgrade from Foglight for Virtualization Virtual Appliance 8.8.5 to 8.9.3

Upgrade Guide to Foglight for Virtualization Enterprise 8.9.2

Upgrade Guide to Foglight for Virtualization Enterprise 8.9.3

Upgrade from Foglight Evolve 9.0 to 9.3 and 7.3.0

Upgrade Guide to Foglight Evolve 9.2

Upgrade Guide to Foglight Evolve 9.3

Upgrade Guide for Foglight Evolve 6.0.0

Upgrade Guide for Foglight Evolve 6.1.0

Upgrade Guide for Foglight Evolve 6.3.0

Upgrade Guide for Foglight Evolve 7.1.0

Upgrade Guide for Foglight Evolve 7.3.0

Upgrade from Foglight Evolve Virtual Appliance 9.0 to 6.1.0

Upgrade Guide to Foglight Evolve Virtual Appliance 9.2

Upgrade Guide to Foglight Evolve Virtual Appliance 9.3

Upgrade Guide to Foglight Evolve Virtual Appliance 6.0.0

Upgrade Guide to Foglight Evolve Virtual Appliance 6.1.0

NOTE: Support recommends restarting the Foglight Agent Managers (FglAM) prior to cartridge upgrades via the Windows services or Linux/Windows command line, or using the restart functionality in the Agent Managers panel. This can help confirm that there are no issues with specific agents that might later cause difficulties for the Agent Manager shutting down efficiently in the background as cartridges are upgraded.

If the agent manager does not shut down and restart in a timely manner, contact Support to assist with a review o the FglAM log file for any potential shut down issues caused by stuck process threads.

NOTE: For cartridge installation, see the Foglight for Databases Deployment Guide.

Once you have upgraded the database cartridges, to deploy the agent packages, navigate to the main Databases (Global View) dashboard and follow the upgrade wizard instructions for any database cartridges that are listed (e.g. SQL Server, DB2, Oracle. Azure SQL). For a procedure describing how to use the wizards, see the Foglight for SQL Server User Guide (or the relevant guides for other database cartridges).

After completing the upgrades through the database cartridge wizards, then proceed to the Administration | Agent Managers dashboard to upgrade any remaining cartridges (i.e. HostAgent, Sybase, MySQL, etc.). 

1. Navigate to Administration | Agents | Agent Managers.
2. Agent Managers that can be upgraded with newer agent packages will show "yes" in the Upgradable | Agents column.
3. Select all Agent Managers you wish to upgrade and click the Upgrade or Deploy Agent Package button and select the relevant packages.

For support policy on installations and upgrades refer to: Support: What is Support's policy on installations and upgrades? (4311244)

For support policies on customizations, refer to: Walk through creating a custom dashboard or report (4295580)