Infrastructure and VMware agents stop collecting data after upgrade (4376313)

IC and VMware agents stop collecting data after upgrade to Foglight 7.1 or Evolve 7.1.

This has been found to affect UnixAgentPlus, WindowsAgent and VMwarePerformance agents, but it may affect other kinds of agents.

The FglAM logs show messages like these:

ERROR   [AgentLogging[16]-11143] com.quest.glue.core.Glue - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Uncaught exception in thread Thread[AgentLogging[16]-11143,5,AgentLogging]: java.lang.IllegalArgumentException
java.lang.IllegalArgumentException
    at java.base/java.util.concurrent.ThreadPoolExecutor.setCorePoolSize(ThreadPoolExecutor.java:1545)
    at com.quest.common.util15.ResizableThreadPoolExecutor.execute(ResizableThreadPoolExecutor.java:234)
    at com.quest.glue.core.services.logging.LogTargetDispatcher.run(LogTargetDispatcher.java:165)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    at java.base/java.lang.Thread.run(Thread.java:833)
[...]
ECHO    <fb8be857-fbcf-4747-973d-295a8570e581/HostAgents/7.1.0/UnixAgentPlus/Monitor@hostname.example.com> ERROR [FglAM:RestoreAgent[21]-12] com.quest.glue.core.agent.AgentInstance - Failed to start data collection
java.lang.IllegalArgumentException
    at java.base/java.util.concurrent.ThreadPoolExecutor.setCorePoolSize(ThreadPoolExecutor.java:1545)
    at com.quest.common.util15.ResizableThreadPoolExecutor.execute(ResizableThreadPoolExecutor.java:234)
    at com.quest.glue.core.services.logging.LogTargetDispatcher.add(LogTargetDispatcher.java:126)
    at com.quest.glue.core.services.logging.LogTargetDispatcher.add(LogTargetDispatcher.java:130)
    at com.quest.glue.core.services.logging.LoggerImpl.logInternal(LoggerImpl.java:624)
    at com.quest.glue.core.services.logging.LoggerImpl.log(LoggerImpl.java:370)

UnixAgentPlus agent logs show messages like these:

WARN [Quartz[0]-20004] com.dell.foglight.infrastructure.InfrastructureAgent - The agent failed to start data collection for the specified host(s).
java.util.concurrent.ExecutionException: java.lang.IllegalArgumentException
at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191)
[...]
Caused by: java.lang.IllegalArgumentException
at java.base/java.util.concurrent.ThreadPoolExecutor.setCorePoolSize(ThreadPoolExecutor.java:1545)
at com.quest.common.util15.ResizableThreadPoolExecutor.execute(ResizableThreadPoolExecutor.java:234)

VMwarePerformance agent logs show messages like these:

ERROR   [Quartz[0]-11665] com.quest.agent.esx.ESXAgent - Error during attempt to run a collection task
java.lang.IllegalArgumentException
    at java.base/java.util.concurrent.ThreadPoolExecutor.setCorePoolSize(ThreadPoolExecutor.java:1545)
    at com.quest.common.util15.ResizableThreadPoolExecutor.execute(ResizableThreadPoolExecutor.java:234)
    at com.quest.glue.core.services.logging.LogTargetDispatcher.add(LogTargetDispatcher.java:126)
    at com.quest.glue.core.services.logging.LogTargetDispatcher.add(LogTargetDispatcher.java:130)
    at com.quest.glue.core.services.logging.LoggerImpl.logInternal(LoggerImpl.java:624)

Managament Server logs show messages like these:

WARN    [Data-4-thread-102] com.quest.nitro.service.agent.IncomingDataManager - Canonical data transform failed. Some agent data may be lost: java.util.EmptyStackException
java.util.EmptyStackException
    at java.base/java.util.Stack.peek(Stack.java:101)
    at com.quest.glue.adapter.service.submission.AbstractTopologyDataProcessor.peekTimestamp(AbstractTopologyDataProcessor.java:430)
    at com.quest.glue.adapter.service.submission.AbstractTopologyDataProcessor.processValue(AbstractTopologyDataProcessor.java:372)
    at com.quest.glue.adapter.service.submission.v_555.V555_Processor.value(V555_Processor.java:70)
    at com.quest.glue.adapter.service.submission.TopologyTreeWalker.walkTheTree(TopologyTreeWalker.java:109)

Defect FOG-8837 was identified in an internal component in the FglAM (Agent Manager) called ResizeableThreadPoolExecutor causing these error messages.

WORKAROUND:

Request hotfix for FOG-8837

STATUS:

Fixed in Foglight 7.1.5