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Titolo
User migration keeps failing -
Descrizione
User migration for DEMO USER fails with the following error:
Unable to find Manager object CN=DEMO USER,OU=IT,OU=Users,OU=TESTAA,OU=UAE,DC=TESTA,DC=com for user CN=DEMO USER2,OU=Users,OU=TESTBB,OU=UAE,DC=Ad,DC=TESTB,DC=com (SQL ID: 616).
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Risoluzione
Upon investigation, it was found that problematic user in the source domain controller had admin attributes populated that should have been empty. These attributes caused the migration tool to fail when resolving the manager relationship.
Unexpected admin attributes:
Steps to take:
Solution 1
1. Identify the affected user.
2. Inspect their attributes in Active Directory Users and Computers (ADUC).
3. Clear the unexpected admin attributes for affected user.
4. Re-ran the migration process.
Solution 2
By default, the LDAP user filter in Directory Sync Pro for the Active Directory User Profile excludes objects with an adminDescription of 'Created By DirSync'. To ensure these users are included, the user filter shown on below screenshot must be modified.