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Titolo
Using the HSM Packer to condense files stored in the archive -
Descrizione
Backups are failing due to the number of small files in the HSM -
Causa
This is due to the design of the HSM by default. When data is archived it is stored in the HSM as individual parts. For example, an e-mail that contains two attachments would result in a message file stored in the HSM as well as each individual attachment for a total of 3 files.
Some backup solutions may struggle to backup the HSM due to the number of individual files stored.
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Risoluzione
Using the HSM Packer
To allow for easier management of data the HSM has a feature called the Packer which allows you to condense individual files in the HSM into larger package files. This does not affect the software's ability to retrieve, restore, or archive files.
To use the packer follow these steps:
1. Create a temporary store that will be used to create the package files. To do this open the Archive Manager Configuration Utility on the archive server and navigate to the HSM tab. Select the Stores tab at the top
2. Click the New Store button
3. For the store type choose the option for Simple Path and provide a name for the store and click Next
4. Provide a path to the location of where the store will be saved. This store will not actually be used to save data but will need a location to extract files to create the packages. After selecting a path click Next
5. Accept the default options on the last page of the wizard and click Finish. When prompted to restart the services click OK (this should only take a moment and should not disrupt functionality)
6. After creating the new store select the Packer tab at the top
7. From the dropdown for the Temporary store for packages select the HSM store you just created. When prompted click OK to allow services to restart
8. To create the packer we will use for your HSM Schema(s) click the Create button at the bottom of the page
9. In the HSM Packer settings screen provide a name for the packer. We typically recommend keeping the default settings for package size and files settings but this can be changed if needed. Click OK to save once settings are specified and allow services to restart if prompted
10. To use the newly created packer it needs to be selected for your HSM Schema. To do this navigate to the Stores tab at the top, select your HSM Schema and click Edit at the bottom
11. In the Edit Schema window select the packer you created and click OK. Allow services to restart when prompted
