Return
-
Title
InTrust agent installation error, "The RPC server is unavailable." -
Description
InTrust agent installation fails with error, "The RPC server is unavailable." -
Cause
The target host may be offline, firewall is blocking ICMP (ping) between InTrust server and target server or DNS resolution issue may be preventing resolution of the target server. -
Resolution
Ensure the target server is online and reachable by Ping both by short-name and fully-qualified name (FQDN).
When trying to deploy agents to server behind a firewall, it is recommended to manually install the agents. Please see the "Installing Agents Manually guide found here:
https://support.quest.com/intrust/technical-documents