When raising a technical support service request (SR), it is recommended that a job or task log be attached in the SR.
Depending on the type of job, the job or task log will be created in its own folder. Please collect the log on the following directories.
For Backup Jobs:
For Restore Jobs:
For Replication Jobs:
NOTES:
Alternatively, the task log can be collected by copying the log from the "My Jobs" window:
For the Job Log:
For the Task log:
Sample log:
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