NOTE: Before making any configuration changes, be aware of the following:
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The following are configuration issues you may need to address while installing the Stat® Central Agent but before starting it for the first time. After reviewing and addressing these issues, you can resume the installation as documented in the section Upgrading the Stat Central Agent.
If you have any custom report definitions you want to carry over to 6.2.0, copy the <STAT_HOME>\report\custom\format folder from its previous location and paste it to the new 6.2.0 <STAT_HOME> directory, and remove any files with a .jasper extension for the Custom folder.
To authorize access to the configuration page, you as a Stat administrator need to edit the stat- config.properties file in <STAT_HOME>/config. The privilege to modify the configuration is administered using the IP address of the computer. You can grant user permission to change the configuration by adding the IP address to the list of the property auth.user.ip (IPV4 and IPV6 formats are supported). For example, you can grant user John the permission by appending his computer IP address (e.g. 192.168.244.130) to the list. You can add multiple IPs to the list and use a comma to separate them. After you complete editing stat- config.properties file, change its permission so no other users can view or edit it.
Generic applications and Oracle® E-Business Suite users may see a table or view does not exist error message in the Stat Central Agent log file after migrating a data object. This error is due to a query against a test table that is normally present in PeopleSoft® installations, and while it does not affect the migration, to avoid receiving this message, open the stat.properties file in <STAT_HOME>/config and locate the variable TestTableName=PSOBJGROUP. Set this variable to the name of a table in the database you are working in, for example, TestTableName=OW_CUSTOMERS.
The default timeout setting for connections between the Stat Central Agent and your environments is 15 minutes. If you want to increase or decrease the time amount, open the stat.properties file, locate the variable CONNECTION_IDLE_TIME=15, and change the setting. For more information, see Modifying connection pool idle time.
If you have installed the Stat Central Agent on Unix®, you may experience problems displaying graphical objects (such as workflow diagrams, reports and email) in the Stat Web Client. These errors are generated because the graphics libraries installed with the Stat Central Agent on Unix are implemented using XWindows/Motif graphics libraries, which require access to an X server. To resolve this issue, you need to download and install the X Virtual Frame Buffer (Xvfb), a free virtual server that provides the same graphical resources as an X11 Windows® Server. Installing the Xvfb is platform-specific. For more information, please contact the Support Portal at https://support.quest.com.
If the Stat Central Agent was started on Unix with telnet, closing the telnet session may cause the Stat Central Agent to shut down. To keep the Stat Central Agent running after closing Telnet, go to <STAT_HOME>/app/bin and execute the following command to run the process in the background:
If the Stat® Central Agent will not run when started, it may be because either the port assigned to it is already in use by a different program or there are firewalls that need to have ports opened for the Stat Central Agent to communicate with the database or with the Stat Client.
NOTE: Stat Central Agent port settings are stored in the following location: <STAT_HOME>/app/standalone/configuration/standalone-full.xml, which is not the same location as previous versions of Stat. |
Typical port and firewall conflicts include:
If you have port conflicts, the server will display one or more error messages, such as:
The Stat Central Agent uses a set of ports as defined by the value in <STAT_HOME>/app/standalone/configuration/standalone-full.xml. These values are defined for a default port offset of zero which is set in the jboss.socket.binding.port-offset variable in standalone.conf.bat or standalone.conf file. If there is a conflict situation or a second or third agent is necessary, you may change the jboss.socket.binding.port-offset in standalone.conf.bat or standalone.conf file. The value for offset is added to all the default values.
NOTE: Be aware of the following:
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When other applications are using the same port as the Stat Central Agent, you need to change the port offset in your standalone.conf.bat or standalone.conf file.
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Open <STAT_HOME>\app\bin\standalone.conf.bat with Notepad or another text editor. For Stat Central Agent on Unix®, you need to open <STAT_HOME>/app/bin/standalone.conf. |
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Search for the setting -Djboss.socket.binding.port-offset=0 |
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Change the setting to a proper offset. For example: -Djboss.socket.binding.port-offset=10 |
The http port is the only port that needs to be opened on existing firewalls.
If there is a natted firewall between the Stat Central Agent and the Stat Oracle Agents, the following options must be configured in the stat.conf file for the Stat Oracle Agents. Older versions of Stat always required the fields to be filled in, but since 6.2.0, the Stat Oracle Agents query the Stat Central Agent for the secure Stat database information. You need only change the stat.db.server: value and indicate the natted ip address. For this scenario, they are not optional.
To stop the Stat Central Agent on either a Windows or a Unix platform, do one of the following:
For example, if you modified the port offset to one, you need to edit %STAT_HOME%\app\bin\shutdown.bat and modify it as below:
For Unix installations, you need to edit $STAT_HOME/app/bin/shutdown.sh and modify it as below.
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