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Spotlight on SAP ASE 2.12 - User Guide

Spotlight on SAP ASE
Background Information Desktop Features Connect to SAP ASE Spotlight® on SAP ASE Drilldowns Spotlight® on SAP ASE Alarms Glossary
Spotlight Basics
Spotlight Connections Monitor Spotlight Connections Alarms Charts, Grids And Home Page Components View | Options Troubleshooting
Spotlight History Spotlight on Windows
Connect to Windows Systems Background Information Home Page Alarms Drilldowns View | Options Troubleshooting
Spotlight on Unix About us Third-party contributions Copyright

Balloon help

By default Spotlight opens a context-sensitive balloon help window when you click a Spotlight home page component. Context-sensitive help may be component help or alarm help.

To configure balloon help

  1. Click View | Options.
  2. Click Alarms and Notifications | Balloon help.
  3. Select from the following:
Option Description

Always show balloon help

View component help or alarm help when you click on a component. Component help is shown when no alarm is raised for the component; alarm help is shown when an alarm is raised.

Only show help if an alarm is being raised

If NO alarm is raised for the component, view the related drilldown. If an alarm is raised, view the alarm help for the component.

Always jump directly to the related drilldown

Always view the related drilldown whether an alarm is raised or not.

 

Related Topics

E-mail server

You can set the message service that Spotlight uses when sending e-mail.

To set the Spotlight mail server

  1. Select View | Options.
  2. Select Alarms and Notifications | E-mail server.
  3. Select the method that you want Spotlight to use when sending email

Service

Description

Messaging Application Program Interface (MAPI)

A standard Windows interface that you can use to send e-mail.

Simple Mail Transfer Protocol (SMTP)

An independent TCP/IP protocol used to send e-mail.

Click Change SMTP settings to set the required SMTP mail options.

 

Related Topics

Taskbar

You will not always have the Spotlight console open in front of you while Spotlight is diagnosing the performance of your connections. In this situation, you can set up Spotlight to continuously oversee the status of all your connections, and to alert you whenever important alarms require your attention.

To set notification options

  1. Select View | Options.
  2. Select Alarms and Notifications | Taskbar.
  3. Change the available options to specify Spotlight's notification behavior.

    Option

    Description

    Show the Spotlight icon in the task bar notification area.

    Select this option to display a Spotlight icon in the System Tray area of your Windows task bar. The icon has the following properties:

    • Its color reflects the highest-severity alarm raised by a current connection.
    • Double-clicking the icon restores the Spotlight console (if minimized).

    Note: You can also employ a floating Connection status bar to display the status of all current Spotlight connections. Connection Status bar

    Pop up an alert where the severity is...

    Select this option to enable the Spotlight icon to display an appropriate text message when the status of the current Spotlight connection reaches or exceeds the severity chosen in the associated drop-down list. Use the drop-down list to choose the threshold that will trigger the message.

    Note: The Spotlight icon in the Windows system tray displays the highest-severity alarm currently triggered for the corresponding connection.

    Do not show alerts if Spotlight is the active window.

    Select this option if you are currently using Spotlight, and do not want to be notified of new alarms that may already be visible.

 

Related Topics

Appearance

Spotlight Basics describes how Spotlight applications work. It contains these sections:

Section

Description

Spotlight Connections

Create / Modify / Delete connections to systems, and monitor those systems.

Monitor Spotlight Connections Monitor connections, detect alarms, investigate the cause of alarms.
Alarms

Alarms are the warnings that Spotlight raises when a metric falls outside its "normal" range of values.

Charts, Grids and Home Page Components Spotlight displays provide detailed statistics of the monitored system, relevant to diagnosing the cause of alarms. Make the best use of them.
View | Options Customize Spotlight.
Troubleshooting Solve problems using Spotlight.
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