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NetVault 12.3 - Installation Guide

Introduction Deploying NetVault Backup Reviewing pre-installation requirements Installing NetVault Backup Reviewing post-installation requirements Upgrading NetVault Backup Licensing NetVault Backup Removing NetVault Backup Troubleshooting

Installing NetVault Backup in GUI mode

The graphical mode is available on all supported operating systems that provide a graphical environment. This mode requires GTK packages or X Window System libraries on Linux- and UNIX-based systems.

To install NetVault Backup Server or Client in graphical mode:
1
Log on to the system with administrator or root-level access, and navigate to the directory in which the installation file resides.
2
Double-click the installation file.
 
* 
NOTE: On Mac OS X, the installer is packaged as a disk image (.dmg) file. Before you can run the installer, you must mount the disk image by double-clicking the installation file. After the image is mounted, start the installer by double-clicking or pressing control and clicking the installer icon on the desktop.

After the installation completes, you can unmount the disk image from the Finder window by clicking the Eject icon next to the virtual drive icon. Alternatively, you can click the virtual drive icon on the desk top, and press CMD+E.

3
In the Language Selection dialog box, select the language for your NetVault Backup installation.
The available options are:
•
English
•
Simplified Chinese
•
French
•
German
•
Japanese
•
Korean
The default selection is English.
Click OK.
4
In the Welcome dialog box, review the notes, and click Next to continue.
Figure 2. Welcome dialog box
5
Choose the type of setup for NetVault Backup Server as:
•
Standard: This option allows you to use the NetVault Backup Server in standalone mode.
•
Managed Service Provider: This option allows you to use NetVault Backup Server and provide backup as a service to clients or customers.
 
* 
NOTE: The Managed Service Provider option is supported on Windows Server pure 64-bit version.
Figure 3. NetVault Backup Server Setup type
6
In the License Agreement dialog box, select the I accept the agreement option if you accept all the terms.
Figure 4. License Agreement dialog box
 
* 
NOTE: Before proceeding with the installation, make sure that you have thoroughly reviewed the license agreement.
Click Next to continue.
7
In the Installation Directory dialog box, specify the installation path.
Figure 5. Installation Directory dialog box
The default installation path for NetVault Backup is as follows:
•
On Linux: /usr/netvault
•
On Solaris: /opt/netvault
•
On Windows: C:\Program Files\Quest\NetVault Backup or C:\Program Files (x86)\Quest\NetVault Backup
To use the default path, click Next.
To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window.
If the installation directory contains any files or directories, a warning is displayed:
The directory you have selected is not empty. If you continue the installation, everything in the directory will be deleted. Is it OK to install into this directory and delete the existing contents?
Select the Yes option, and then click Next to continue.
8
In the Machine Name dialog box, specify a unique name for the NetVault Backup Server. Click Next.
Figure 6. Machine Name dialog box
By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determine NetVault Backup name and password.
9
In the Machine Password dialog box, specify a password for the NetVault Backup machine.
Figure 7. Machine Password dialog box
The machine password is used while adding a NetVault Backup Client to the server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determine NetVault Backup name and password.
In the Retype password box, type the password again for confirmation. Click Next.
10
When installing the NetVault Backup Server, the NetVault Backup Database Directory dialog box is displayed next. This dialog box is not displayed during client installations.
Figure 8. NetVault Backup Database Directory dialog box
In the Database Directory box, specify the installation path for the NetVault Database.
The default path for NetVault Database is as follows:
•
On Linux: /usr/netvault/db
•
On Windows: C:\Program Files\Quest\NetVault Backup\db or C:\Program Files (x86)\Quest\NetVault Backup\db
To use the default installation path, click Next.
To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window.
If the database directory contains any files or directories, a warning is displayed:
The directory you have selected is not empty. If you continue the installation, everything in the directory will be deleted. Is it OK to install into this directory and delete the existing contents?
11
When installing the NetVault Backup Server on Linux, the dialog box for PostgreSQL Linux user account is displayed next.This dialog box is not displayed during client installations. For more information about NetVault Backup PostgreSQL Linux user account, see Determine NetVault Backup PostgreSQL Linux user account.
Select the option for PostgreSQL Linux user account:
•
Allow NetVault Backup to create PostgreSQL Linux user: By default, this option is selected.
•
Linux user name: Select this option if you want to use the already existing Linux user account.
— or —
To create new Linux user account, refer to the corresponding operating system guide.
Click Next to continue.
12
When installing the NetVault Backup Server, the dialog box for Database Superuser password is displayed next. This dialog box is not displayed during client installations.
Figure 9. PostgreSQL Database Superuser Password dialog box
In the Password box, specify a password for the PostgreSQL database super user.
In the Retype password box, type the password again for confirmation.
For more information about specifying a password for the PostgreSQL database super user, see Determine NetVault Backup name and password.
13
In the Ready to Install dialog box, review the installation parameters, and click Next to begin installation.
If you want to change any installation parameter, click Back.
14
The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation dialog box.
15
After the software is successfully installed on the machine, the Setup Completion dialog box is displayed. Click Finish to close the dialog box, and exit the installer.

Installing NetVault Backup in text mode

The text mode is available on all supported operating systems, except Windows.

 
* 
NOTE: You can exit the setup in text mode at any time before the installation starts by pressing Ctrl+C.
To install NetVault Backup Server or Client in text mode:
1
Log on to the system with root-level access. Start a terminal session, and navigate to the directory in which the installation file resides.
2
To start the installer, type the following command:
./<installation file name> --mode text
 
* 
NOTE:  
•
On Mac OS X, the installer is packaged as a disk image (.dmg) file. Before you can run the installer, you must mount the disk image by running the following command:
hdiutil attach path/to/NVBU_Installer_Name.dmg
After the image is mounted, you can start the installer by running the following command:
“/Volumes/NetVault Backup/<Name of the installer>.app/Contents/MacOS/installbuilder.sh” --mode text
After the installation completes, you can unmount the disk image by running the following command:
hdiutil detach /dev/diskWithInstallerImage
When running the installer on Mac OS X from a remote terminal (SSH or telnet), it may be necessary to use the --mode text option. Otherwise, the installer may run in full graphic mode without showing any output in the console.
•
When installing NetVault Backup on Linux IA (Itanium), the installer shows ‘unaligned access’ warning messages. However, the installation completes successfully.
Example warning messages:
unaligned access to 0x6000000005642f7c, ip=0x2000000004dbe520
To suppress these warning messages, start the installer by running the following command:
prctl --unaligned=silent ./<installation file name> --mode text
Follow the instructions to complete the installation steps.
3
Language Selection
Please select the installation language
[1] English
[2] Simplified Chinese
[3] French
[4] German
[5] Japanese
[6] Korean
Please choose an option [1]:
Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select a different language, press the corresponding key.
4
The License Agreement screen is displayed next. Press Enter to read through the agreement.
Press y to accept the license agreement and continue.
 
* 
NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement.
5
Please specify the directory where NetVault Backup will be installed.
Installation Directory [/usr/netvault]:
The default installation path for NetVault Backup is as follows:
•
On Linux: /usr/netvault
•
On Solaris: /opt/netvault
To use the default path, press Enter.
To change the location, type the new path, and press Enter. If the specified path does not exist, it is automatically created during installation.
If the installation directory contains any files or directories, a warning is displayed:
The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n]
Press y to continue.
6
Please choose the NetVault Backup name for this machine.
Note: the NetVault Backup machine name can contain a maximum of 63 characters including uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), hyphens (“-”), underscores (“_”), and periods (“.”).
Machine Name [<OS-assigned machine name>]:
By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter.
To assign a different name, type the name, and press Enter. For more information about machine names, see Determine NetVault Backup name and password.
7
Please enter the NetVault Backup password for this machine.
Note: password may not exceed 100 characters or contain the following special symbols: \ and spaces.
Password:
Specify a password for the NetVault Backup machine, and press Enter.
The machine password is used while adding a NetVault Backup Client to the server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determine NetVault Backup name and password.
Retype password:
Type the password again for confirmation, and press Enter.
8
When installing the NetVault Backup Server, you are prompted for the database directory. This step does not apply to client installations.
NetVault Backup Database Directory
Please specify the directory where NetVault Backup database will be stored.
The database may grow to a large size.
Database Directory [/usr/netvault/db]:
The default installation path for the NetVault Database is /usr/netvault/db.
To use the default path, press Enter.
To change the location, type the new path, and press Enter. If the specified path does not exist, it is automatically created during installation.
If the database directory contains any files or directories, a warning is displayed:
The directory ‘/usr/software/netvaultdb’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n]
Press y to continue.
9
When installing the NetVault Backup Server on Linux, specify the option for PostgreSQL Linux user account. For more information about NetVault Backup PostgreSQL Linux user account, see Determine NetVault Backup PostgreSQL Linux user account.
Specify option for PostgreSQL Linux user account
[1] Allow NetVault Backup to create PostgreSQL Linux user
[2] Linux user name
Please choose an option [1]:
Press Enter if you want to select the default option.
Enter 2 if you want to use the already existing Linux user account. To create new Linux user account, refer to the corresponding operating system guide.
Linux user name [netvault-pgsql]:
Specify the Linux user name, and press Enter.
10
When installing the NetVault Backup Server, you are prompted for the database superuser password. This step does not apply to client installations. For more information about specifying a password for the PostgreSQL database super user, see Determine NetVault Backup name and password.
Please enter the NetVault Backup PostgreSQL database superuser password.
Note: password may not exceed 100 characters or contain the following special symbols: \ and spaces.
Password:
Specify a password for the PostgreSQL database super user, and press Enter.
Retype password:
Type the password again for confirmation, and press Enter.
11
In the Ready to Install screen, review the installation parameters, and press Enter to begin installation.
12
The installer begins to install the software. As the installation proceeds, the progress information is displayed in the terminal window.
13
After the software is successfully installed on the machine, a setup completion message is displayed.

Installing NetVault Backup in unattended mode

The unattended mode is supported on all operating systems. When performing unattended installations, you can specify the installation options at the command line or in an option file.

An option file is a text file that provides answers to the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the option file. You can save the option file in any directory and assign it any valid filename.

The installer uses the default values for options that are omitted (except for the password for PostgreSQL Database Superuser, which does not have a default value).

To install NetVault Backup Server or Client in unattended or silent mode:
1
Log on to the system with administrator or root-level access.
2
Start a command prompt window or terminal session, and navigate to the directory in which the installation file resides.
3
Type the following command:
Linux- and UNIX-based systems:
 
* 
NOTE: When installing NetVault Backup on Linux IA (Itanium), the installer shows ‘unaligned access’ warning messages. However, the installation completes successfully.

Example warning messages:

unaligned access to 0x6000000005642f7c, ip=0x2000000004dbe520

To suppress these warning messages, start the installer by running the following command:

prctl --unaligned=silent ./<Name of the installation file> --mode unattended <options>

— or —

prctl --unaligned=silent ./<Name of the installation file> --mode unattended --optionfile <filename>

./<Name of the installation file> --mode unattended <options>
— or —
./<Name of the installation file> --mode unattended --optionfile <filename>
Windows-based systems:
<Name of the installation file> --mode unattended <parameter list>
— or —
<Name of the installation file> --mode unattended --optionfile <filename>

You can specify the following parameters at the command line or in the option file.

 
* 
NOTE: To access help on the installation options, you can run the installer with the --help option:

On Linux and UNIX: ./<Name of the installation file> --help

On Windows: <Name of the installation file> --help

 
Table 4. Installation options
Option
Description

--unattendedmodeui <interaction level>

Specifies the interaction level for the unattended installation.

The allowed values are:

•
none: This is the default mode for unattended installations. In this mode, the installer does not display any prompts or progress information.
•
minimal: In this mode, the installer does not display any prompts, but it provides the progress information through pop-up windows.
•
minimalWithDialogs: In this mode, the installer displays some prompts, and it provides the progress information through pop-up windows.

--optionfile <filename>

Specifies the name of the option file. Provide the full path if the file does not reside in the current directory.

--installer-language <NetVault Backup language>

Specifies the language for your NetVault Backup installation. The supported languages are:

•
en: English
•
zh_CN: Simplified Chinese
•
fr: French
•
de: German
•
ja: Japanese
•
ko: Korean

The default is English (en).

--setup-type <setup-type>

Specifies the setup type for NetVault Backup Server. The setup type can be:

•
Standard: This is a default option and enables you to use the NetVault Backup Server in standalone mode.
•
MSP: This option enables you to use NetVault Backup Server and provide backup as a service to clients or customers. The Managed Service Provider (MSP) option is supported on the Windows and Linux Server pure 64-bit versions.

--prefix <installation directory>

Specifies the installation path for NetVault Backup. If the path contains spaces, enclose it in quotation marks (“ ”).

The default path is as follows:

•
On Linux: /usr/netvault
•
On Windows: “C:\Program Files\Quest\NetVault Backup” or “C:\Program Files (x86)\Quest\NetVault Backup”

--logical-name <NetVault Backup machine name>

Specifies the NetVault Backup machine name.

By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determine NetVault Backup name and password.

--password <password>

Specifies the NetVault Backup machine password.

The machine password is used while adding a NetVault Backup Client to the server. The password can contain a maximum of 100 characters. It cannot contain the following characters:

\ and spaces

For more information about passwords, see Determine NetVault Backup name and password.

If no password is set during installation, NetVault Backup uses the system’s root or administrator password.

--db-dir <NetVault Database installation>

Specifies the installation path for NetVault Database. This parameter can only be specified for NetVault Backup Server installations.

If the path contains spaces, enclose it in quotation marks (“ ”).

The default path for NetVault Database is as follows:

•
On Linux: /usr/netvault/db
•
On Windows: “C:\Program Files\Quest\NetVault Backup\db” or “C:\Program Files (x86)\Quest\NetVault Backup\db”

--pg-linuxuser-option <pg-linuxuser-option>

Specifies the option for PostgreSQL Linux user account. For more information about NetVault Backup PostgreSQL Linux user account, see Determine NetVault Backup PostgreSQL Linux user account. The default option will be selected if you do not provide the input here.

Default: auto

Allowed: auto custom

--pg-linuxuser-name <pg-linuxuser-name>

Required only when --pg-linuxuser-option is set to custom.

Default: netvault-pgsql

--pg-su-passwd <password>

Specifies the password for PostgreSQL Database Superuser. This parameter can only be specified for NetVault Backup Server installations.

The password can contain a maximum of 100 characters. It cannot contain the following characters:

\ and spaces

For more information about specifying a password for the PostgreSQL database super user, see Determine NetVault Backup name and password.

 
* 
NOTE: When performing unattended installations, you can check the installer return code to verify whether the installation completed successfully. If the return code is zero (0), it implies that the installation is successful. A non-zero value indicates that the installation has failed. In such cases, you can examine the installation logs for details about the problem.
Examples

This section provides some examples of using the NetVault Backup installer in unattended mode.

Server installation
•
To perform an uninterrupted installation of NetVault Backup Server using default values for all options, use the following command:
Linux-based systems:
./<Name of the installation file> --mode unattended --pg-su-passwd MyDbPassword
Windows-based systems:
<Name of the installation file> --mode unattended --pg-su-passwd MyDbPassword
•
To specify a custom name and installation directory for a Windows-based NetVault Backup Server, use the following command:
<Name of the installation file> --mode unattended --prefix “D:\NetVault Backup” --logical‑name TestServer --pg-su-passwd MyDbPassword
•
To install the Japanese version of NetVault Backup Server on a Linux-based system, use the following command:
./<Name of the installation file> --mode unattended --installer-language ja
--pg-su-passwd MyDbPassword
•
To choose MSP as a setup type, use one of the following commands:
Linux-based systems:
./<Name of the installation file> --mode unattended --setup-type msp --pg-supasswd MyDbPassword
Windows-based systems:
<Name of the installation file> --mode unattended --setup-type msp --pg-supasswd MyDbPasswordClient installation
•
To perform an uninterrupted installation of NetVault Backup Client using default values for all options, use the following command:
Linux-based systems:
./<Name of the installation file> --mode unattended
Windows-based systems:
<Name of the installation file> --mode unattended
•
To specify a custom name and installation directory for a Windows-based NetVault Backup Client, use the following command:
<Name of the installation file> --mode unattended --prefix “D:\NetVault Backup” --logical‑name Client-A
•
To install the Japanese version of NetVault Backup Client on a Linux-based system, use the following command:
./<Name of the installation file> --mode unattended --installer-language ja
Sample option files

This section provides some sample option files.

Server installation
•
The following file specifies all options for installing the English version of NetVault Backup on a Linux‑based system:
prefix=/usr/NetVault Backup
logical-name=TestServer
password=MyPassword
db-dir=/usr/TstDir/Db
pg-su-passwd=MyDbPassword
•
The following file specifies a custom name and installation directory for a Windows-based NetVault Backup Server:
prefix=D:\NetVault Backup
logical-name=TestServer
db-dir=D:\TstDir\Db
pg-su-passwd=MyDbPassword
•
The following file specifies the options for installing the Japanese version of NetVault Backup Server on a Linux-based system:
installer-language=ja
pg-su-passwd=MyDbPassword
Client installation
•
The following file specifies all options for installing the English version of NetVault Backup Client on a Linux-based system:
prefix=/usr/NetVault Backup
logical-name=Client-A
password=MyPassword
•
The following file specifies a custom name and installation directory for a Windows-based NetVault Backup Client:
prefix=D:\NetVault Backup
logical-name=Client-A
•
The following file specifies the options for installing the Japanese version of NetVault Backup Client on a Linux-based system:
installer-language=ja

Installing NetVault Backup Client on Windows using Group Policy

This section includes the following topics:

•
Installing the software package using Group Policy
•
Upgrading the software package
•
Removing the software package
Installing the software package using Group Policy

In an Active Directory (AD) Domain, you can create a Group Policy Object (GPO) to install the NetVault Backup Client software on multiple machines in the domain.

To install NetVault Backup Clients using Group Policy Objects:
1
Step 1: Set up a Windows Domain:
a
Set up a machine as the Windows Domain Controller.
b
Add all the clients to the Domain.
For more information about setting up a Windows Domain, see the relevant Windows documentation.
2
Step 2: Copy the NetVault Backup installation file to a shared folder:
a
Log on to the Domain Controller as Administrator, and create a shared folder that is accessible to all machines in the domain.
a
Copy the installation file to the shared directory.
3
Step 3: Create a Group Policy Object:
a
Click Start, point to Administrative Tools, and then click Group Policy Management.
b
Right-click the domain, and click Create a GPO in this domain, and Link it here.
c
Type a name for the new policy (for example, NetVault Backup), and click OK.
d
In the left pane of the Group Policy Management Console, open the applicable nodes, and select the GPO. In the right-pane, go to the Security Filtering section.
e
By default, the policy is not applied to any client machines. To add a machine, click Add. In the dialog box that appears, click Object Types, and select Computers (if not already selected).
f
Select the machines on which you want to install NetVault Backup. Click OK.
4
Step 4: Assign the package:
a
In the Group Policy Management Console, select the policy, and click Edit. Under Computer Configuration, expand Software Settings.
b
Right-click Software installation, point to New, and then click Package. In the Open dialog box, type the full UNC path of the shared installer package (for example, \\<file server>\<share>\<installation file name>), and click Open.
 
* 
NOTE: Verify that you use the UNC path; do not use the Browse button to access the shared location.
c
In the Deploy Software dialog box, leave the Assigned option selected, and click OK.
The NetVault Backup installation package is now listed in the right-pane of the Group Policy Management Editor.
d
Close the Group Policy Management Editor and the Group Policy Management Console.
e
When you restart the machine, NetVault Backup is automatically installed on the selected clients.
Upgrading the software package
To upgrade the NetVault Backup software package:
1
Click Start, point to Administrative Tools, and then click Group Policy Management.
2
Select the Group Policy Object that you used to deploy the package, and then click Edit.
3
In the Group Policy Management Editor, expand Software Settings.
4
Open the Software installation node.
5
In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Redeploy application.
6
In the confirmation dialog box, click Yes.
7
Close the Group Policy Management Editor and the Group Policy Management Console.
Removing the software package
To remove the assigned software package:
1
Click Start, point to Administrative Tools, and then click Group Policy Management.
2
Select the Group Policy Object that you used to deploy the package, and then click Edit.
3
In the Group Policy Management Editor, expand Software Settings.
4
Open the Software installation node.
5
In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Remove.
6
Do one of the following:
•
Click Immediately uninstall the software from users and computers, and then click OK.
•
Click Allow users to continue to use the software but prevent new installations, and then click OK.
7
Close the Group Policy Management Editor and the Group Policy Management Console.
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