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NetVault 12.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Restore fails on Itanium platforms if the index is larger than 2GB

Description

On Itanium platforms, restore fails for backups with indexes larger than 2GB in size.

Symptom

On Itanium platforms, when you try to restore a backup with an index larger than 2GB in size, the job fails with the error message “Failed when sorting items to restore.”

Solution

To correct this issue, increase the stack size:

•
On the standard UNIX platforms, edit the ulimit setting from the CLI to increase the stack size.
The following is a list of available options:
•
ulimit -a
Displays all settings for the environment.
•
ulimit -s
Displays the current stack size setting.
•
ulimit -s unlimited
Sets an unlimited stack size.
•
ulimit -s <n>
Sets stack size to the specified value.
•
man ulimit
Provides information about the ulimit command.
After changing the value, run the ulimit -a command to ensure that the setting has been changed.
•
On HP-UX Itanium platforms, use the bash command kmtune or kctune (depending on the operating system) to access to the kernel stack size information. The stack variables are maxssiz for 32-bit applications and maxssiz_64bit for 64-bit applications.
The following is a list of available options:
•
kmtune -l -q maxssiz
Displays the setting information for a 32-bit application.
•
kmtune -l -q maxssiz_64bit
Displays the setting information for a 64-bit application.
•
kmtune -u -s maxssiz=<n>
Sets the new stack size to the specified value for a 32-bit application.
•
kmtune -u -s maxssiz_64bit =<n>
Sets the new stack size to the specified value for a 64-bit application.
•
kmtune -u -s maxssiz+<n>
Increases the stack size by the specified value for a 32-bit application.
•
kmtune -u -s maxssiz_64bit +<n>
Increases the stack size by the specified value for a 64-bit application.

After upgrade, console error is displayed on WebUI pages

Description

After upgrading NetVault Backup to version 12.2, console error is displayed on various WebUI pages.

Symptom

After upgrading NetVault Backup to version 12.2, console error is displayed on various WebUI pages due to changed ‘localStorage’ and ‘sessionStorage’ functions.

Solution

To correct the issue, after upgrading NetVault Backup to version 12.0 or later, clear browser cache and then reload WebUI page.

Domain user is unable to login NetVault Backup Server if the workstation attribute is set.

Domain user is unable to login NetVault Backup Server if the workstation attribute is set.
Description

Domain user is unable to login NetVault Backup Server with correct credentials.

Symptom-

Following log messages are displayed on Windows based NetVault Backup Server, respectively:

•
Authentication error: Failed to add or update domain user record in NetVault database as cannot fetch its information from domain controller.
•
Authentication error: The username or password entered for domain user is incorrect. Check Domain Controller for more details
Solution

On domain controller, check the workstation attribute of the domain user.

Domain user is unable to login NetVault Backup Server on Debian 9.

Domain user is unable to login NetVault Backup Server on Debian 9.
Description

Domain user is unable to login NetVault Backup Server on Debian 9.

Symptom

NetVault Backup Server displays following error in the nvavp-*.log log file:

Domain user validation failed due to access restrictions

Solution

Even after successful authentication, authorization is denied due to Group Policy Object Settings.

Set below parameters to resolve this issue in /etc/sssd/sssd.conf configuration file:

access_provider = ad

auth_provider = ad

ad_gpo_access_control = permissive.

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