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NetVault Plug-in for VMware 12.1 - User Guide

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Introducing NetVault Backup Plug-in for VMware

About NetVault Backup Plug-in for VMware

Key benefits Feature summary

Target audience Recommended additional reading

Installing the plug-in

About plug-in editions Deployment overview Prerequisites Installing the plug-in Removing the plug-in

Configuring the plug-in

Adding a server Reconfiguring a server Removing a server Supported transport modes Configuring default settings Enabling the Distributed Jobs feature for load balancing Enabling or disabling CBT on virtual machines

About CBT Enabling CBT on individual virtual machines Disabling CBT on a virtual machine Manually disabling CBT on a virtual machine

Enabling or disabling quiescing of virtual machines

About quiescing virtual machines Enabling quiescing of virtual machines Disabling quiescing of virtual machines Removing backup preferences for a virtual machine

Unlocking a virtual machine

Defining a backup strategy

About backup methods and types Data backed up and restored for different disk types

RDM disks

Backup and recovery strategy

Using the image-level backup method

Adding patterns to use for inclusion and exclusion of VMs Performing image-level backups

Additional notes Backup selection tree icons

Restarting a backup job Resetting CBT on a virtual machine Monitoring job progress

Using the file-level backup method

Performing file-level backups

Backup selection tree icons

Removing the snapshot and mount folder manually

Restoring image-level backups

About restoring image-level backups Restoring a full virtual machine or individual virtual drives

Prerequisites Restoring data

Important notes Restore selection tree icons

Starting a virtual machine

Relocating a virtual machine to an alternate ESXi Server Restoring a virtual machine to an alternate vCenter Server Renaming a virtual machine during restore Performing file-level restores from image-level backups

Restore selection tree icons

Restoring virtual machine disk and configuration files

Restore selection tree icons

Recovering a virtual machine from the restored files

Searching for files in savesets Viewing media list

Restoring file-level backups

About restoring file-level backups Restoring file-level backups using shared network drives

Setting up a network share Restoring data

Restoring file-level backups using the native Plug-in for FileSystem

Prerequisites Restoring data

Searching for files in savesets Viewing media list

Troubleshooting

NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Linux Hybrid version of the plug-in does not run on 64-bit OS Crash occurs during a backup CBT-based image-level backup fails SAN transport reports errors when multiple backups access the same datastore Default SCSI controller type on RHEL 7 and RHEL 6 File-level backups do not back up data for a reparse point Restore job fails when using SAN transport Restore job fails to add a virtual machine to the server inventory Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup Backup jobs of virtual machines protected by vSphere FT fail intermittently

Diagnosing virtual machine issues SOAP messages Generating VDDK logs Third-party contributions

Troubleshooting

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Diagnosing virtual machine issues

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Generating VDDK logs

Common errors

This section describes some common errors and their solutions. It includes the following topics:

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NetVault Backup Service fails to start on Windows

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NetVault Backup Service fails to start after the machine is restarted

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NetVault Backup Service starts, but stops immediately on Linux

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Linux Hybrid version of the plug-in does not run on 64-bit OS

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Crash occurs during a backup

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CBT-based image-level backup fails

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SAN transport reports errors when multiple backups access the same datastore

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Default SCSI controller type on RHEL 7 and RHEL 6

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File-level backups do not back up data for a reparse point

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Restore job fails when using SAN transport

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Restore job fails to add a virtual machine to the server inventory

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Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup

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Backup jobs of virtual machines protected by vSphere FT fail intermittently

NetVault Backup Service fails to start on Windows

The NetVault Backup Service fails to start on a Windows-based NetVault Backup Server.

Check the Windows Event Viewer for the following message: PDT FATAL: lock file “postmaster.pid” already exists.

NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, delete the “postmaster.pid” file from the location referenced in the log and restart the NetVault Backup Server.

NetVault Backup Service fails to start after the machine is restarted

After restarting the machine, the NetVault Backup Service sometimes fails to start on a Windows-based NetVault Backup Server.

Check the Windows Event Viewer for the following message: FATAL: could not create any TCP/IP sockets " for a PostgreSQL source

NetVault Backup cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, start the Task Manager, and click Show processes from all users. You can see multiple instances of postgres32.exe running on the system. To remove all instances of postgres32.exe, select any instance of this process, and click End Process. Start the NetVault Backup Service.

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