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MessageStats 7.8 - Report Pack for Exchange ActiveSync User Guide

Assigning the ActiveSync Server Role

You assign the ActiveSync server role to identify the ActiveSync servers for the server reports, such as the Exchange ActiveSync Server Uptime report or the Exchange ActiveSync Server Activity report.

To assign the ActiveSync server role
1
In the MessageStats console treeview, expand the Exchange Organizations node and select an organization.
2
Expand the Servers node and right-click an Exchange ActiveSync server in the treeview
3
Select Properties.
4
Select the Server Roles tab and click Add.
5
Select ActiveSync from the list and click OK.
To remove the ActiveSync Server Role
1
From the MessageStats console, right-click an Exchange ActiveSync server in the treeview and select Properties.
2
Select the Server Roles tab.
3
Select ActiveSync from the list and click Remove.
4
Click OK.

Configuring Exchange ActiveSync Privacy Settings

Before you create gathering tasks to collect information from ActiveSync servers, you must configure the Exchange ActiveSync privacy settings.

The Exchange ActiveSync Privacy property tab is used to determine whether MessageStats will include the user private phone numbers when gathering information for the mobile user devices.

The user private phone numbers can be displayed in the Devices reports. By default, the user private phone numbers are not gathered.

To include user phone numbers in reports
1
From the MessageStats console treeview, right-click an Exchange organization, select Properties.
2
Select the Exchange ActiveSync Privacy tab.
3
To gather phone numbers for all users, click Private information will be gathered for all users and click OK.
4
To exclude specific users from the gathering, click Private information will be gathered for all except the following users and select the users.
- OR -
Enter a name and click .
The list is generated from the users in Active Directory. If you manually enter a name, ensure the spelling matches exactly to the user name as listed in Active Directory.
5
Click OK.

Specifying an Alternate Location for IIS Log Files

In some situations, you may have custom-configured the location of the IIS log files on your Exchange IIS servers. You can use the IIS Log Folders property tab to indicate any alternate locations for the IIS log files.

To configure additional locations for the IIS log files
1
Expand the Exchange Organizations node, expand the Exchange organization you want, and select Servers.
2
Right-click the Exchange server that hosts ActiveSync and select Properties.
3
Select the IIS Log Folders tab.
4
Click Add to add an IIS Log Folder.
5
Select an IIS Server Instance and enter or browse to the path where the log files are located.
6
Click Apply, then click OK.
To edit an IIS log file location
1
Select an existing IIS log file path and click Edit.
2
Enter or browse to the new path where the IIS log files for the server are located.
3
Click OK.

Creating Exchange ActiveSync Gathering Tasks

•
About the Report Pack Gathering Tasks
•
Creating a Exchange ActiveSync Default Gathering Task
•
Prerequisites
•
Recommendations for Creating Gatherings
•
What Information is Gathered?
•
If the Exchange IIS Log Files Are Not Scheduled Daily
•
If the MessageStats Report Pack for OWA is also Installed
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