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MessageStats 7.8 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

Gathering Public Folder Content and Attachments

To configure content and attachments gatherings for public folders, determine the public folders you want to include and define the criteria for the content and attachment information that you want to gather and store.

Prerequisites

You cannot run a Public Folder Content and Attachments gathering unless you have run a Default gathering task and an Exchange Public Folder gathering task.

The Exchange Public Folder Content and Attachments task does not support Exchange 2013 and later.

For Exchange 2010, the task credentials must have full access to the logon mailbox specified for the gathering server. You can use the mailbox that is associated with the task credentials. The account must also have membership in the Exchange Public Folder Administrators.

Best Practices

It is recommended that you select 10 public folders or less. If you select more than 10 public folders, performance can be seriously affected and the MessageStats database can grow substantially. If you want to select more than 10 public folders, it is recommended that you create multiple gatherings with batches of 5-10 public folders.

To create an Exchange Public Folder Content and Attachments gathering
1
Expand the Servers node, right-click the server and select Create Task.
2
From the Template list, select Exchange Public Folder Content and Attachments and enter a unique name for the task.
3
Complete the Task Execution Server, Task Schedule, Task Logging, and Task Credentials information, clicking Next after each page.
4
Browse to find the appropriate server and public folder database, and select the items. For details, see Selecting Public Folder Items .
5
Click Next.
6
Select an option to indicate the amount of public folder information that you want to gather.
 
Table 5. Options for gathering public folder content.
Option
Description

All content

Collects all content, except body text.

To include body text in the gathering, select the Only content that satisfies the following filters option and enter the text that you want to include.

Only content that satisfies the following filters

For details, see Applying Content Filters .

No content

If you select the No Content box on the Content Filters page but select some attachments on the Attachment Filters page, MessageStats stores some content information.

Since attachments are attached to items in a public folder, MessageStats must store content information for any item that contains one or more attachments that meet your collection criteria. The content information ensures that attachments can be traced back to their originating items and they can be found using native tools outside of MessageStats.

7
Click Next.
8
Select a button to indicate if you want to gather all attachments, some attachments, or no attachments.
.
Table 6. Options for gathering public folder attachments.
Option
Description

All attachments

Collects all attachments.

Only attachments that satisfy the following filters

For details, see Applying Attachment Filters .

No attachments

Collects no attachments.

9
Click Next.
10
You can specify a Client Access Server (CAS) for the gathering if you do not want to use the CAS that was specified for the organization.
For public folders, you must specify the mailbox that will be used for MAPI logon.
11
Click Next and click Finish.

When you create a Content and Attachments task, there are additional task property pages that you use for

•
Selecting Public Folder Items
•
Applying Content Filters
•
Applying Attachment Filters

Selecting Public Folder Items

On the Public Folders Items page, select the Exchange 2010 public folders from which you want to collect content and attachment data. You can select individual public folders from within a public folder database, or you can select the Public Folder box to collect information from all the public folders in the public folder database.

 

Applying Content Filters

Use this page to define the public folder content that you want to gather. During the gathering, MessageStats processes and stores the content that matches the criteria that you identify.

Content and Attachments gatherings are extremely resource intensive. Carefully consider the content criteria that you are configuring. Only collect the information that is required and review your Content Filter page often to ensure that the information meets your needs.

 
 
Table 7. Specifying content filters for the Public Folder Content and Attachment gathering.
Option
Definition

All content

Select this option to collect all public folder content except for message body text.

NOTE: You cannot use this option for body text. To collect information about text that appears in the message body, you must set the filter option and specify the words that you want to audit.

Only content that satisfies the following filters

Select this option to refine the content gathering to include only the content specified by the selected filters.

Subject contains

Enter the text that the subject line of the message must contain to be included. The following rules apply:

•
Wildcards are not supported.
•
You can enter a list of words separated by spaces. No other delimiters are supported.
•
Only individual words are audited. Phrases are not supported.
•
The characters in the word are matched exactly. For example, the word “top” would result in word matches such as: desktop, topology, stop, and topic.

or size

Specify the size that the message must be greater than, less than, or be equal to.

or number of recipients

Enter the number of message recipients must be greater than, less than, or must equal to be included.

or date

Set the filter to select data that is before, after, or for the specified date.

or body contains

Enter the text that the body of the message must contain to be included.

No Content

Select this option if no public folder content is to be gathered.

Applying Attachment Filters

Use this page to define the attachment information that you want to gather. During the gathering, MessageStats processes and stores attachments that match the criteria that you identify.

 
Table 8. Specifying attachment filters for the Public Folder Content and Attachment gathering.
Option
Definition

All attachments

Select this option to collect information for all public folder attachments.

Only attachments that satisfy the following filters

Select this option to refine the gathering to include only the attachments specified by the selected filters.

File name contains

Enter the text that must be contained in the attachment file name.

or file extension contains

Enter the file extension for the attachment to be included in the gathering.

or size

Specify the size that the attachment must be greater than, less than, or be equal to.

No attachments

Select this option if no public folder content is to be gathered.

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