Version : 13.2
BasePath : /api/mi
Returns devices targeted by the managed install
id required |
|||
filtering optional |
|||
offset optional |
|||
paging optional |
|||
shaping optional |
|||
sorting optional |
Machines optional |
Returns a list of all managed installs.
filtering optional |
||
offset optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Gets the details of this managed install
id required |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Adds devices to a managed install.
id required |
|||
use_count optional |
|||
use_count_only optional |
|||
use_pretty_print optional |
|||
machines required |
A payload with the machines to update. For example: { "Machines" : ["id"]} |
Returns a list of compatible devices for this managed install.
id required |
||
filtering optional |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Gets the file associated with this managed install.
id required |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Removed devices from a managed install.
id required |
|||
use_count optional |
|||
use_count_only optional |
|||
use_pretty_print optional |
|||
machines required |
Returns a list of compatible machines
filtering optional |
||
offset optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Returns the list of files available to managed installs.
filtering optional |
id optional |
|
name optional |
|
user optional |
Version : 13.2
BasePath : /api/script
scriptDTO required |
runId required |
scriptId required |
scriptId required |
||
scriptDTO required |
Removes a specific script with all dependencie
scriptId required |
scriptId required |
|||
machineIDs required |
scriptId required |
< DependencyDTO > array |
Uploads and attaches a new dependency
dependencyName required |
||
scriptId required |
||
file required |
Get a specific dependency of script
dependencyName required |
||
scriptId required |
dependencyName required |
||
scriptId required |
||
file required |
Removes a specific dependency of script
dependencyName required |
||
scriptId required |
Download binary dependency data of script. Allows to download streaming data
dependencyName required |
||
scriptId required |
scriptId required |
||
taskDTO required |
orderId required |
||
scriptId required |
orderId required |
||
scriptId required |
||
taskDTO required |
Removes a specific task of script
orderId required |
||
scriptId required |
Get all tasks of specific script
scriptId required |
compatibleForMachineId optional |
|||
count optional |
|||
searchText optional |
text to search is the Description and Notes fields of a script |
||
sorting optional |
|||
start optional |
|||
type optional |
< ScriptShellDTO > array |
checksum optional |
|
fileSize optional |
|
name optional |
ip optional |
|
kbotLogId optional |
|
machineId optional |
|
name optional |
|
requestStatus optional |
|
requestTime optional |
|
status optional |
failed optional |
< MachineDTO > array |
pending optional |
< MachineDTO > array |
pushFailed optional |
< MachineDTO > array |
scriptId optional |
|
success optional |
< MachineDTO > array |
targeted optional |
< MachineDTO > array |
dependencies optional |
< DependencyDTO > array |
description optional |
|
enabled optional |
|
id optional |
|
machines optional |
|
name optional |
|
notes optional |
|
osTypes optional |
|
schedule optional |
|
scheduleType optional |
|
status optional |
|
tasks optional |
|
type optional |
alertDialogOptions optional |
|
alertDialogTimeout optional |
|
alertDialogTimeoutAction optional |
|
alertEnabled optional |
|
alertMessage optional |
|
alertSnoozeDuration optional |
|
dependencies optional |
< DependencyDTO > array |
description optional |
|
enabled optional |
|
id optional |
|
machines optional |
|
name optional |
|
notes optional |
|
osTypes optional |
|
runAs optional |
|
schedule optional |
|
scheduleType optional |
|
status optional |
|
tasks optional |
|
type optional |
alertDialogOptions optional |
|
alertDialogTimeout optional |
|
alertDialogTimeoutAction optional |
|
alertEnabled optional |
|
alertMessage optional |
|
alertSnoozeDuration optional |
|
dependencies optional |
< DependencyDTO > array |
description optional |
|
enabled optional |
|
fileName optional |
|
id optional |
|
machines optional |
|
name optional |
|
notes optional |
|
osTypes optional |
|
removeFiles optional |
|
runAs optional |
|
schedule optional |
|
scheduleType optional |
|
scriptText optional |
|
status optional |
|
tasks optional |
|
timeout optional |
|
type optional |
|
uploadFile optional |
|
uploadFileName optional |
|
uploadFilePath optional |
attempts optional |
|
onFailure optional |
|
onRemediationFailure optional |
< TaskStepDTO > array |
onRemediationSuccess optional |
< TaskStepDTO > array |
onVerifyFailure optional |
< TaskStepDTO > array |
onVerifySuccess optional |
< TaskStepDTO > array |
ordinalId optional |
|
verify optional |
< TaskStepDTO > array |
id optional |
|
params optional |
Version : 13.2
BasePath : /api/user
Gets additional user information associated with the currently logged in user.
filtering optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
Users optional |
Returns the user associated with the id
id required |
||
shaping optional |
Users optional |
Gets the list of permissions associated with the user.
id required |
canAddTickets optional |
|
canAddTicketsUserPortal optional |
|
licensedFeatures optional |
|
permissions optional |
|
userId optional |
RESTAPIVersion optional |
|
apiEnabled optional |
|
canAddTickets optional |
|
canAddTicketsUserPortal optional |
|
currentOrgId optional |
|
defaultQueueID optional |
|
licensedFeatures optional |
|
localTimezone optional |
|
loggedin optional |
|
loggedinEmail optional |
|
loggedinFullName optional |
|
loggedinId optional |
|
multiple_org_ui optional |
|
org_count optional |
|
orgs optional |
|
permissions optional |
|
serialNumber optional |
|
userId optional |
api_enabled optional |
|
archived_by optional |
|
budget_code optional |
|
device_count optional |
|
domain optional |
|
email optional |
|
full_name optional |
|
hd_default_queue_id optional |
|
hd_default_view optional |
|
home_phone optional |
|
id optional |
|
is_archived optional |
|
ldap_uid optional |
|
level optional |
|
linked_appliance_id optional |
|
locale_browser_id optional |
|
location_id optional |
|
manager_id optional |
|
mobile_phone optional |
|
pager_phone optional |
|
password optional |
|
path optional |
|
permissions optional |
|
primary_device_id optional |
|
role_id optional |
|
sales_notifications optional |
|
security_notifications optional |
|
user_name optional |
|
work_phone optional |
Version : 13.2
BasePath : /api/service_desk
filterOptions optional |
||||
filtering optional |
||||
offset optional |
||||
paging optional |
||||
shaping optional |
||||
sorting optional |
Queues optional |
Returns the queue associated with the id
id required |
||
shaping optional |
||
sorting optional |
Queues optional |
Returns the queue associated with the id
id required |
||
queueID required |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Queues optional |
Returns ticket owners for the specified queue
id required |
||
filtering optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
Users optional |
Returns ticket submitters for the specified queue
id required |
||
filtering optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
Users optional |
Returns a ticket template for the specified queue, usable for ticket creation
id required |
||||
pattern optional |
||||
unpackSelects optional |
||||
use_count optional |
||||
use_count_only optional |
||||
use_pretty_print optional |
Tickets optional |
Returns a list of all a queue’s fields
pattern optional |
||||
unpackSelects optional |
||||
use_pretty_print optional |
Users optional |
< ticket_field > array |
Returns a list of a queue’s patterns
queueID required |
||||
filterOptions optional |
||||
filtering optional |
||||
offset optional |
||||
paging optional |
||||
shaping optional |
||||
sorting optional |
||||
use_count optional |
||||
use_count_only optional |
||||
use_pretty_print optional |
Patterns optional |
< hd_ticket_template > array |
ticketData required |
Tickets optional |
filtering optional |
||||
paging optional |
||||
shaping optional |
||||
sorting optional |
||||
unpackSelects optional |
||||
use_count optional |
||||
use_count_only optional |
||||
use_pretty_print optional |
Tickets optional |
Performs an arbitrary number of fetch requests
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
||
ticketStatsRequestData required |
Stats optional |
< statistics_request > array |
Stats optional |
< statistics_response > array |
id required |
||
ticketData required |
Tickets optional |
Returns the asset associated with the id
id required |
||||
applyPattern optional |
||||
shaping optional |
||||
sorting optional |
||||
unpackSelects optional |
||||
use_count optional |
||||
use_count_only optional |
||||
use_pretty_print optional |
Tickets optional |
id required |
||
ticketData required |
Tickets optional |
id required |
approvalData required |
approvalNote optional |
Clears approval of a previously approved/rejected ticket
Returns a ticket template for a cloned ticket
id required |
Tickets optional |
Moves a ticket to a different queue
id required |
||
queueID required |
approvalData required |
approvalNote optional |
Changes ticket to different pattern
id required |
||
patternID required |
Updates a ticket change. For now only supports adjusting owner only setting.
changeID required |
||
ticketID required |
||
changeData required |
Changes optional |
< hd_ticket_change > array |
Returns a list of all changes for a ticket
ticketID required |
||
filtering optional |
||
offset optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Changes optional |
< hd_ticket_change > array |
attachmentID required |
||
changeID required |
||
ticketID required |
Creates a new ticket work item
ticketID required |
||
workData required |
Work optional |
Returns a list of all work items for the specified ticket
ticketID required |
||
filtering optional |
||
offset optional |
||
paging optional |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Work optional |
Returns the asset associated with the id
ticketID required |
||
workID required |
||
shaping optional |
||
sorting optional |
||
use_count optional |
||
use_count_only optional |
||
use_pretty_print optional |
Work optional |
ticketID required |
||
workID required |
asset_class_id optional |
|
asset_data_id optional |
|
asset_status_id optional |
|
asset_type_id optional |
|
id optional |
|
mapped_id optional |
|
name optional |
|
owner_id optional |
cc_List optional |
|
default_owner_id optional |
|
hd_queue_id optional |
|
id optional |
|
name optional |
|
ordinal optional |
|
user_settable optional |
id optional |
|
name optional |
|
ordinal optional |
color optional |
|
escalation_minutes optional |
|
hd_queue_id optional |
|
id optional |
|
is_sla_enabled optional |
|
name optional |
|
ordinal optional |
|
resolution_due_date_minutes optional |
|
sla_notification_recurrence_minutes optional |
|
use_business_hours_for_escalation optional |
|
use_business_hours_for_sla optional |
id optional |
|
name optional |
|
ordinal optional |
|
state optional |
attachments optional |
attachment metadata returned when shaping=attachments requested |
< ticket_attachment > array |
hd_ticket_id optional |
||
id optional |
||
owners_only optional |
||
user optional |
||
user_id optional |
is_default optional |
|
is_enabled optional |
|
is_process_only optional |
|
limit_template_users optional |
|
queue_id optional |
|
template_name optional |
hd_ticket_id optional |
||
id optional |
||
note optional |
||
user optional |
||
user_id optional |
||
voided_by optional |
id optional |
|
name optional |
|
user optional |
filtering optional |
|
paging optional |
|
shaping optional |
filtering optional |
|
paging optional |
|
result optional |
|
shaping optional |
checksum optional |
|
file_name optional |
|
file_size optional |
|
hd_ticket_change_id optional |
|
id optional |
column optional |
|
jsonKey optional |
|
required optional |
|
type optional |
|
values optional |
|
visible optional |
api_enabled optional |
|
archived_by optional |
|
budget_code optional |
|
device_count optional |
|
domain optional |
|
email optional |
|
full_name optional |
|
hd_default_queue_id optional |
|
hd_default_view optional |
|
home_phone optional |
|
id optional |
|
is_archived optional |
|
ldap_uid optional |
|
level optional |
|
linked_appliance_id optional |
|
locale_browser_id optional |
|
location_id optional |
|
manager_id optional |
|
mobile_phone optional |
|
pager_phone optional |
|
password optional |
|
path optional |
|
permissions optional |
|
primary_device_id optional |
|
role_id optional |
|
sales_notifications optional |
|
security_notifications optional |
|
user_name optional |
|
work_phone optional |
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