KACE Systems Deployment Appliance 9.0 Common Documents

Unregister devices

You can delete devices from Device Inventory to unregister devices and to free up a licensed seat.

Deleting devices from Device Inventory deletes the corresponding Network Inventory devices if the device in Network Inventory has booted in to the KBE. If you delete the MAC address from a Network Scan, the record is removed from the Device Inventory and any corresponding boot actions are also deleted.

When you reach the device limit associated with your license, a warning alert appears on the Home Dashboard. To purchase additional seats, visit https://support.quest.com/contact-us/licensing, and then go to the Registration and Licensing page to update your license key. For more information about the Dashboard, see Using the Dashboard.

On the left navigation pane, click Devices, then click Device Inventory to select the devices to unregister.

Select Choose Action > Delete, then click Yes to confirm.

About the device action icons

The appliance provides device action icons, which are scripted actions that can be performed on managed devices. There are several pre-programmed actions available. To run device actions, you must have the Administrator Console open in Internet browser.

Table 3. Device action icons
Remote access program	Host requirements	Client requirements	Description
SecureCRT	crt.exe	SSH client	Connects to devices by default using SSH on port 8443.
DameWare® Mini Remote Control	dwrcc.exe	DMRC client	Installs on the device the first time a connection is opened.
Microsoft Remote Desktop	mstsc.exe	Remote Desktop	Opens a remote desktop session with the device. Only supports Windows devices.
Ping	ping.exe	None	Handles the connection request if the device is online.
PuTTY	putty.exe	None	Opens an SSH connection from the browser host to the target device.
Telnet	telnet.exe	None	Opens a session from the browser host to the target device.
TightVNC	vncviewer.exe	None	Opens a session from the browser host to the target device.
VNC-Java Remote Control	None	VNC Java Client	Opens a session from the browser host to the target device that has network booted in to the KBE. Requires a Java virtual machine (JVM).

Run device actions

You can run device actions, which are scripted commands that you run on devices remotely. To run device action on remote devices, the programs must be installed on the devices.

On the left navigation pane, click Settings > Control Panel to display the Control Panel, then click General Settings to display the General Settings page.

Under Server Options, select a program from the Icon: Action: drop-down list next to 1 or add your own action.

Enter your own action, in Icon: Device Action next to 2 enter:

executable_name appliance_host_name | appliance_host_IP

where appliance_host_name and appliance_host_IP are the host name and IP address of the appliance. Some programs require a protocol, port, or URL. For example, Microsoft Edge requires leading slashes to indicate a network address: \\appliance_host_name.

The executable_name is the full path to the program start-up file on the browser host, including the command-line parameters. To start the session, the software must be present on the browser host and the target device.