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Foglight for Sybase 7.1.0 - Release Notes

Installation instructions

SAP ASE cartridges former to 5.7.5.40 cannot be upgraded to the current SAP ASE cartridge version (7.1.x).

Workaround: upgrade the FMS to 7.1.x and install the latest SAP ASE cartridge

To maintain cartridge history, do not remove the legacy cartridge. For the same reasons as mentioned above, the history data in the legacy cartridge is not accessible from the new cartridge. Also, as mentioned in the workaround above, both legacy and new SAP ASE cartridges can be installed side by side. Hence legacy history will be available via the legacy cartridge.

Same SAP ASE instance can be monitored by both Legacy SAP ASE agent and new SAP ASE agent (5.9.7.20), if unique FglAM and unique SAP ASE user account are used for each account.

SAP ASE cartridge 7.1.0 does not require Sybase Open Client to be installed.

After installing the cartridge, update the SAP ASE account for Foglight by manually downloading and running the scripts DB_Sybase_FirstRun_Scripts located under Foglight > Dashboards > Administration > Agents > Cartridges > Components for Download.

1
Run script rapsAdmin.sql as sa user. This script creates only two helper stored procedures:
2
Run these scripts to complete the upgrade and to display the correct information on the new dashboards. For script execution instructions, see “Configuring Sybase Login Privileges” in the Foglight for Sybase User and Reference Guide. Failed to upgrade the user account will result in broken agent instances.
3
Once you have installed the cartridge, deploy the agent package. For complete information, see “Deploying agent packages to monitored hosts” in the Foglight Administration and Configuration Help. After upgrading the cartridge and starting the agent, the Agent log will display the database version, cartridge version, EBF level, and so on.
For RS cartridge you need to configure the path to the sql.ini file in the ASP with all the servers participating in the RS Agent. You can take the sql.ini file which exists in the Replication Server as an example.

After installing the Cartridge for SAP ASE, perform the configuration steps below:

To create a new SAP ASE user, run the following scripts as sa user (use your username and password).

On the navigation panel, under Dashboards, click Administration > Cartridges > Cartridge Inventory. For details specific to the installation of the cartridge agents, see the following sections.

Sybase Adaptive Server Prerequisites: Sybase_MDA Agent

Install Sybase_MDA

The first pre-requisite is that the Sybase_MDA feature be installed on the respective ASE. This feature is not automatically installed on all versions of Sybase ASE. A check the DBA can run is the query: “select * from master..monState”.

If the monitoring tables are not installed in your Adaptive Server (12.5.4 or later), have the Sybase DBA for the respective ASE follow the steps to install the tables listed in the Addendum at the end of this section.

For versions 15.x, there is no need for loopback and installmontables.

Configure Sybase_MDA

The Sybase_MDA feature has numerous parameters to both turn on and turn off specific metrics and determine the amount of memory the ASE will set aside for these metrics.

Performance monitoring how has the ability to enable the user to set the per_object_statistics flag to off.

Configure ports

Callback collections require communication between the Foglight Management Server and the Sybase server. Ensure that the port used by the Sybase host server is open between the Sybase host and the Foglight Management Server.

Sybase 'mon_role' assigned

The Sybase login defined in the Foglight agent property for the respective agent must have the “mon_role” assigned. This is also applicable to the ‘sa’ login.

Command to execute via ISQL or other client tool:

grant role mon_roleto_<logon_name>

Sybase Adaptive Server Pre-requisites: Sybase_RS Agent

The Sybase_RS agent requires separate common logins to be created for the Replication Server, the RSSD data server, the Primary data server, and the Replicate data server.

NOTE: Refer to the Sybase_RS “Setting Connection Details” topic in the Managing Sybase Database Systems online help for more information.

Addendum

Preparation of the ASE version 12.5.4 or later for Foglight Cartridge for SAP ASE

Install MDA

If the monitoring tables are not installed in your Adaptive Server (12.5.4 or subsequent release), have the Sybase DBA for the respective ASE follow these steps to install the tables.

First, a server named “loopback” must be included in sysservers before installing the scripts for the MDA tables. Proxy tables for the monitoring tables are not created by default when you configure Adaptive Server. The tables are created in the second step using the installmontables script that is included in the Adaptive Server install (located in the $SYBASE/ASE-12_5/scripts directory).

2
Execute the installmontables script located in the $SYBASE/ASE-12_5/scripts directory (%SYBASE%/ASE-12_5/scripts for Windows) using ISQL:

Adaptive Server Enterprise configuration parameters

Sybase_MDA agent requires the following configuration for it to run correctly and gather the specified data for the Foglight Management Server.

The values shown for the following parameters are the minimum required values that the Foglight Cartridge for SAP ASE 5.9.3.10 needs for proper data collection and reporting. Any of these parameter values could be increased if necessary. (You can copy, paste, and execute the following script into an ISQL or other client session.)

The following tables list proprietary Sybase flags and the Sybase_MDA agent tables dependent upon them. If any of the settings do not have values that fall in the recommended value range, data collection will issue complaints and fail to successfully collect; indicating that some MDA table collection was canceled as a result of the flags being set incorrectly. To prevent these alerts from occurring, use the appropriate Data Management properties to disable the collection that is failing to collect. Below is a listing of Sybase_MDA agent tables and the configuration settings they depend on:

 

TopHash

enable stmt cache monitoring = 1

statement cache size = size_of_cache

enable literal autoparam = 0 or 1

TopSQL

enable monitoring = 1

statement statistics active = 1

per object statistics active = 1

statement pipe active = 1

SQL batch capture = 1

max SQL text monitored > 0

statement pipe max messages > 0

sql text pipe max messages > 0

UsersBlocked

enable monitoring = 1

wait event timing = 1

SQL batch capture = 1

max SQL text monitored > 0

UsersLogCache

enable monitoring = 1

wait event timing = 1

per object statistics active = 1

TopApplications

enable monitoring = 1

wait event timing = 1

per object statistics active = 1

Index

enable monitoring = 1

wait event timing = 1

per object statistics active = 1

TopUsers

enable monitoring = 1

wait event timing = 1

per object statistics active = 1

SQL batch capture = 1

statement pipe active = 1

max SQL text monitored > 0

sql text pipe max messages > 0

Additional resources

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The server will be enabled for Global Operation, but not localized to any particular locale.

About us

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit https://www.quest.com/.

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

Refer to our website (https://www.quest.com) for regional and international office information.
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