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Foglight for Application Operations 5.9.8.5 - User Guide

Introducing Foglight APM Monitoring Transactions Examining Response Times Examining Error Breakdowns Viewing Real User Activity from a Geographical Perspective Using the SOC Transactions Tab Using the SOC for APM triage Creating Custom Drag-and-Drop Dashboards APM Tile and View Reference Appendix: Enabling End User Transactions from FxM and FxV

Next steps

From the Error Breakdown Explorer you can:

Click Find Related Hits — If you are using Foglight APM Appliances, you can drill down to the Search Hits page, where you can investigate pivots or map the hit. From there you can also replay the content of the hit as the affected end user saw it to determine exactly where an issue occurred. For more information about searching hits, see the Foglight APM User Guide.
Click View Transaction Replay — If you are using Foglight Experience Viewer (FxV), you can drill down to the hit and session that match the selected request. From there you can replay the content of the hit as the affected end user saw it to determine exactly where an issue occurred. For more information about the Hit Inspector, see the Foglight Experience Viewer User and Reference Guide.
Click Request Details — Opens the Requests view, which allows you to review the details of the request, including: response times and completed calls, sampled breakdowns, and incomplete or exceptional exits.
TIP: You can also collect traces from this view (select the request and click Collect Traces). For more information, see Monitoring requests in the Foglight for Application Servers User Guide.
Click Examine Trace — If you have collected traces for a request, you can drill down to the trace details. For more information about the Traces View, see Managing traces in the Foglight for Application Servers User Guide.

Viewing Real User Activity from a Geographical Perspective

The Geographical Perspective dashboard displays the real user activity for a selected transaction based on performance problems and errors, total traffic, response time, and other factors. The default view provides a summary for the top 100 locations for the selected transaction. A list of performance-related measurements (such as, “Show locations with the most: Hits” or “Show locations with the highest: Hit Response Times”) help you find performance patterns and problems with geographical features.

The Geographical Perspective dashboard is divided into three panes. The pane on the left contains lists of: available aggregation types, timeslices, and measurements. The center pane displays either a map, if the Map tab is selected, or a list of results in a tabular format, if the List tab is selected. The pane on the right provides graphical results from the measurements, and the option to drill down for more information.

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Select a transaction from the Transactions list at the bottom of the navigation panel.
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On the left side of the dashboard, select an Aggregation Type: top ten by city, country, or region.
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Select a Measurement from the list to view the related transaction data. The map and right pane update based on your selection.
For example: select Show locations with the highest: Page Response Times.
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Select a timeslice from the Timeslice list, or use the forward or back arrows to step through the available timeslices.
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Click Transaction Detail (in the lower right corner of the right pane) to open the Summary view for the transaction. For more information about this view, see Real User (APM) Performance detail view.
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Click Location Detail to drill down to detailed information for the selected location.
The Search Hits page opens. From here, you can continue your investigation using the Foglight for Application Operations Search dashboards. For more information, see the Foglight APM User Guide.

Generating geographical perspective reports

There are a number of reports specific to geographic perspectives for FxM transactions. For example, you can generate reports on top locations by errors and violations, by response time, or by user volume.

NOTE: The Top Locations by... reports are only available for FxM transactions.
Click Reports at the top right corner of the Geographical Perspectives dashboard.
Figure 26. The Reports menu

The report wizard prompts you to specify the input parameters (such as time range, application, and granularity) and properties (such as report name and export format). You can also schedule the report to run at regular intervals.

 

 

Using the SOC Transactions Tab

Service mechanisms in Foglight allow users to organize monitoring components into logical groups. A primary use case for this is for a multi-tier application where objects are organized into service tiers and visualized in the Service Operations Console (SOC).

Foglight for Application Operations includes an extension to the SOC that adds visualization for end user data in the context of application services in Foglight. This information appears on the Transactions tab of the SOC. Use this tab to quickly identify if any transactions are having issues, to determine the magnitude of impact on the user population, and to view preliminary information that can aid in troubleshooting, including geographic discrepancies and whether the performance problems are in the back end architecture or the client-side browser or network.

The Transaction tab displays data from the following specific end user monitoring systems:

Foglight Transaction Recorder (FTR) — A Windows®-based application that records and plays back synthetic web transactions at regular intervals.

The Transaction tab can also display application-specific transaction data (that is, Java EE or .NET® transactions) with or without end user data. For more information, see Investigating application server transactions.

For a full list of all domain-specific tiles available through the SOC Transactions tab, see APM Tile and View Reference.

For more information, see the following topics:

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