This report runs on a daily basis and is sent by email to the system administrator. See Understanding the daily run output and .
Use the Agent's debugging features to troubleshoot Agent-related issues.
If devices do not show up in Inventory, ensure the Agent Debug Trace option is enabled on the Communication Settings page. For more information, see Configure Agent communication and log settings.
For additional assistance, go to the Quest Support website, https://support.quest.com/contact-support. This website contains a Knowledge Base you can use for troubleshooting.
To allow provisioning, you must open the firewall and configure security settings.
reg add HKLM\SYSTEM\CurrentControlSet\Control\Lsa /v ForceGuest /t REG_DWORD /d 0 /f
netsh.exe firewall set service type=FILEANDPRINT mode=ENABLE scope=ALL
netsh.exe firewall set service type=REMOTEADMIN mode=ENABLE scope=ALL
The testing and troubleshooting information assumes that you are using a POP3 email server to communicate with the appliance as described in Configuring email settings.
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