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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

General settings for tape drives

On the Configuration screen, the following settings are available.

 
Table 160. General settings for tape drives
Setting
Description

Device Serial Number

Displays the drive serial number.

End of media warning

This option specifies the amount of media reserved at the end of the tape at which the “end of media” warnings are issued. This value is specified in MB. The default value is 0MB.

Time between polling empty drive

This option specifies the interval at which NetVault polls a standalone drive to detect a tape in the device. This value is specified in number of minutes. The default value is one (1).

To turn off polling, set this option to zero (0).

Media block size (KiB)

This option specifies the block size used for read and write operations. The default value is 64KiB.

You can change the media block size in increments of 1KiB, but many devices may only accept a value in the multiples of 4KiB or 32KiB.

NOTE: The changes to the media block size settings are only applied to blank media items. If you are reusing a media item, blank it first for these changes to take effect.

Increasing the block size can reduce the number of times a backup needs to read data and write it to media. However, large media block sizes do not always imply an overall faster backup. The maximum block size is limited by several factors, such as the OS, SCSI adapter, drive make, drive model, and drive type.

On Linux and UNIX systems, you can increase the media block size for optimum performance.

On Windows, you might be required to change the registry setting MaximumSGList to use block sizes larger than 64KB. Before changing this setting, check that the SCSI bus is only used by the tape devices. If other devices also use the SCSI bus, this registry change might prevent them from working. If you want to apply these changes only to a specific channel on the HBA, consult the hardware vendor.

To change the registry setting on Windows, follow these steps:

1
Start the Registry Editor.
2
Open the key [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Services\<HBA Vendor>\Parameters (where <HBA Name> is specific to your SCSI card — for example, QL2200 for a Qlogic 2200 card).
3
Create the Parameters key if not present.
4
Under Parameters, create the Device key if not present.
5
Under the Device key, add the DWORD registry value MaximumSGList if not present.
6
Calculate the hexadecimal value of MaximumSGList:
On 32-bit systems:
MaximumSGList = (Maximum Block Size / 4KiB) + 1
For example, if the block size is set to 256KiB, the value for this key is:
(256KiB/4KiB) + 1 = 65
The decimal value is 65 and the hexadecimal value is 0x41.
You can set the block size to any value from 64KiB through 1012KiB. The maximum value 255 is internally converted to 257 to make a block size of 1 MiB (1024 KiB).
On 64-bit systems:
On 64-bit systems, the default OS page size is 8KiB. The formula for calculating MaximumSGList is:
MaximumSGList = (Maximum Block Size / 8KiB) +1
Thus, the maximum value of 255 corresponds to a maximum media block size of 2MiB.
7
Reboot the system to apply the changes.

Time to wait for plugin to connect

This option specifies the timeout period for the plug-in to connect to NetVault. The job is aborted if connection cannot be established within the specified interval. This value is specified in number of seconds. The default value is zero (0). With the default setting, the job is not timed out.

Supports Short Reads

The default setting is ON. To change it, press the option number.

Cleaning Tapes Supported

This option indicates whether the library supports cleaning tapes or not. The default value is usually correct, unless certain library models have a different setting.

Compression

This option allows you to use a tape drive’s built-in compression feature. Not all tape drives support hardware-based data compression. The compression ratio varies depending on the type of data and the compression algorithm that the drive uses. Consult the hardware documentation to determine the compression ratios for the drive.

Software compression settings

On the Software Compression screen, the following settings are available. The software compression settings only apply to virtual tape drives.

 
Table 161. Software Compression settings
Setting
Description

Perform software data compression

The default setting is OFF. To perform software compression, change the setting to ON. The data is compressed when it is transferred to the device during backup.

Compression decision switch

The value set for this option determines the minimum level of compression that must be achieved when data is compressed during a backup. For example, if you set the value to 80 percent, one of the following occurs:

•
If the compressed data size is less than 80 percent of the original data size, the data is backed up in its compressed form.
•
If the compressed data size is more than 80 percent of the original data size, the data is backed up in its uncompressed form.

If you specify 80 percent, a file size of a 100MB must be <= 80MB after compression however, the file size can be >80MB (like 81MB, 82MB, etc.), as the compression is done at block level.

When the specified compression level is not achieved for any block, in that case NetVault backs up that block in its uncompressed form. Where, some blocks may be compressed and some blocks may remain in uncompressed form. Hence, in some case, the file size after compression can be greater than 80 percent.

The extent that data can be compressed depends on the data contents. Also the encrypted data cannot be compressed. With some files, compression may actually result in a file that is larger than the original uncompressed file.

Number of data blocks per compression unit

Type the number of data blocks per compression unit. The default block size is 8KiB.

Drive performance settings

On the Performance screen, the following settings are available.

 
Table 162. Drive performance settings
Setting
Description

Open disk media for Synchronous IO on Unix

The default setting is OFF. If your RAID system can respond instantaneously to synchronous IO writes, change the setting to ON. The ON setting allows multiple streams to generate output at similar rates resulting in similar jobs ending at the same time (but at the expense of overall throughput).

Under most circumstances, it is best to leave this option at the default OFF state to achieve best overall performance.

Amount of memory to assign for transfer buffers

The transfer buffer or the shared memory is allocated in blocks of 32KiB. The default value is 8193KiB.

Increasing the transfer buffer size can improve backup performance. To calculate the buffer size, use the following formula:

(<Total number of buffers> x 32KiB) + 1 byte

On Linux and UNIX systems, you require sufficient RAM and large Shared Memory segment. Before increasing the transfer buffer size, check the following settings on these platforms:

•
Maximum size of a shared memory segment (SHMMAX)
•
Minimum size of shared memory segment (SHMMIN)
•
Maximum number of shared memory identifiers in the system (SHMMNI)
•
Maximum number of shared memory segments a user process can attach (SHMSEG)
•
Maximum number of semaphore identifiers in the system (SEMMNI)
•
Maximum number of semaphores in a set (SEMMSL)
•
Maximum number of semaphores in the system (SEMMNS)
•
Maximum number of operations per semop call (SEMOPM)
•
Semaphore maximum value (SEMVMX)

The total allowed shared memory is determined by the formula SHMMAX * SHMSEG. These values are often limited by the ulimit setting, and the command ulimit -a can be used to view these system settings.

On Windows, you require at least 2GB RAM and large virtual memory. You might also have to change the MaximumSGlist setting on the SCSI card.

For examples, see the Optimal transfer buffer size.

Number of media blocks to write at a time

We recommend that you do not change the default setting for this option.

If you change the value, record it because it is necessary to re-apply the setting if the drive is reinstalled. Restores require the same values that are set at the time of backup and fail if the settings do not match.

Number of media blocks to read at a time

We recommend that you do not change the default setting for this option.

If you change the value, record it because it is necessary to re-apply the setting if the drive is reinstalled. Restores require the same values that are set at the time of backup and fail if the settings do not match.

Lock transfer buffer in memory

Use this option to lock the allocated transfer buffer position in memory, and thus increase the potential performance and prevent other processes from using it when NetVault is running.

The default setting is ON. Do not change the default setting unless otherwise advised by Quest Technical Support.

Statistics collection settings

On the Statistics screen, the following settings are available.

 
Table 163. Statistics collection settings
Setting
Description

Gather statistics on device performance

The default setting is OFF. To log drive performance statistics, change the setting to ON. This information facilitates troubleshooting. However, it also increases the size of the NetVault Database.

Gather statistics on data channel performance

The default setting is OFF. To log Data Channel statistics, change the setting to ON. This information facilitates troubleshooting. However, it also increases the size of the NetVault Database.

Record drive performance

The default setting is ON. To record drive performance details with each job that uses the drive, use the default setting.

Length of time between sampling drive transfer rates

Specify the interval at which NetVault records the drive transfer rates. The value is specified in number of seconds. The default value is 60 seconds.

 
* 
NOTE: To apply any changes to these settings, do the following:
•
From the NetVault WebUI (Tape Drive Management page), restart the Device Manager process (nvdevmgr) associated with the device by setting the device offline, and then back online. For more information about this process, see Changing the status of a tape drive.
— or —
•
Restart the NetVault Services on the relevant machine.
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