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NetVault 12.4 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting
Common errors Safe Mode in NetVault Backup

Adding multiple clients

When adding clients to NetVault Backup Server, only an MSP administrator can use the following procedure to add multiple MSP clients at the same time.

1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, select the Install Software/Add Clients option.
2
On the Machines to Be Added as Clients page, , next to Machines, click the add (+) icon, and select a method for adding the deployment targets.
3
In the Add Machines window, on the Machine Details tab, enter the following details based on your method selection.
Click Verify to check connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.

About firewall settings

Firewall settings are required to communicate with NetVault Backup Clients that reside outside the firewall. MSP administrator and tenant administrator can use these settings to specify the TCP/IP ports for establishing data transfer channels, message channels, and broadcast channels through the firewall.

MSP administrator and tenant administrator can configure the firewall settings when deploying or adding a client, or update these settings from the Change Settings page. MSP administrator and tenant administrator can also use the NetVault Backup WebUI to configure the firewall settings for new or existing clients.

The following table provides a brief description of the firewall settings.

Listen ports for devices

Ports to listen on for device requests.

Configure this option on the NetVault Backup machines that have a locally attached device (for example, NetVault Backup Server or NetVault Backup Clients with SmartClient licenses).

Requirement: Two ports per drive.

Connect ports for devices

Ports that plug-ins use to connect to remote storage devices.

Configure this option on clients that connect to remote devices.

Requirement: Two ports per drive.

Listen ports for NetVault Backup message channels

Ports for receiving messages during data transfers.

Configure this option on both the NetVault Backup Server and the Client. NetVault Backup requires a two-way connection between the Server and the Client for message channels.

Requirement: Three ports per client.

To run two or more plug-ins simultaneously on a client, configure two ports per plug-in and an extra port per client. For example, to run two plug-ins simultaneously, configure (2 * 2) + 1 = 5 ports for a client.

Connect ports for NetVault Backup message channels

Ports for sending messages during data transfers.

Configure this option on both the NetVault Backup Server and the Client. NetVault Backup requires a two-way connection between the Server and the Client for message channels.

Requirement: Three ports per client.

To run two or more plug-ins simultaneously on a client, configure two ports per plug-in and an extra port per client. For example, to run two plug-ins simultaneously, configure (2 * 2) + 1 = 5 ports for a client.

Connect ports for NDMP control channels

Ports for sending NDMP messages (NDMP control channels).

Configure this option on the NetVault Backup Server (on which the plug-in is installed) when a firewall separates an NDMP filer and the NetVault Backup Server.

By default, NetVault Backup uses port number 10000. You can change it, if necessary.

Listen ports for NDMP data channels

Ports to listen on for NetVault Backup devices operating as NDMP movers.

Configure this option on the NetVault Backup Server or Client to which the device is attached. These ports are used for data transfers between the NDMP filer and storage device when a firewall separates the two networks.

Connect ports for inter-machine setup

Ports for establishing initial contact (broadcast channels) while adding a NetVault Backup Client, and later to ascertain its availability.

Requirement: Two ports per client.

You can use the following formats to specify the ports or port ranges for data channels, message channels, and broadcast channels:

For more information, see the following sections:

Firewall filtering rules

When creating firewall rules on the server and client machines, make sure that you open the following ports to send and receive traffic from NetVault Backup.

Firewall configuration example

This example illustrates the network port requirements for a NetVault Backup system with the following configuration:

The following table illustrates the firewall filtering rules for this system.

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