Any antivirus software must be configured to not scan the Migrator for Notes to Exchange program files directory or %temp% directory, or may be simply turned off, but may be restored after the program runs. If an antivirus scan misinterprets an Migrator for Notes to Exchange temporary file as a threat, it will try to "clean" the file, and the SSDM program call would then fail.
You can obtain your first or a subsequent license key by contacting your Quest sales representative.
The product will install without a license key, but will prompt you to apply a license key the first time you try to run the software. You will be prompted to find and specify the license key file that Quest provided. Use the Browse feature to locate the file, which will have a .dlv extension.
You can view your current license-key status at any time by selecting Help | About (within Notes Migration Manager), and may also apply a new license key there to extend your valid use of the product.
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