Version 8.0.107
The following is a list of issues addressed in this release.
|
Description |
Work item |
|---|---|
|
Unable to open HTML attachment links from Outlook due to SQL timeout |
276924 |
|
Add-In silent installer does not add correct server names |
279034 |
|
Difference in displaying archived emails in Outlook than in AM |
280090 |
|
Script error when the mailbox is archived through the job |
280402 |
|
Addin is not opening shortcuts |
284250 |
|
Unable to add Office 365 Server |
292277 |
|
AddIn cannot connect to AM |
293204 |
|
Extend SMTP allowed IPs handling |
297860 |
|
High CPU load on SQL during PP Indexing |
299444 |
|
MAM Manager service not responding |
302332 |
|
Addin offline cache limit behavior |
302773 |
|
Importing mailboxes from Exchange returns no users |
303718 |
|
Not possible to archive with retention over ~ 200 months |
305339 |
|
Mailbox update throws an error in Addressbook manager |
305344 |
|
MAMExHandler crashing during migrations |
305922 |
|
Slow indexing (Less than 15k per hour) |
306425 |
|
O365 connection always responds that the credentials are incorrect. |
306624 |
|
Centerra timeouts during migration |
306873 |
|
Inconsistent keyword search results |
307086 |
|
Ceyoniq: Information from header disappearing after archiving |
308774 |
|
AW The search still shows mailboxes from the previous search |
309043 |
|
AW Template of the search cannot be shared, as the grid in AW is empty |
309048 |
|
AW keyword searches slow |
310023 |
|
AW search is hanging if we add email addresses to the advanced tab |
310519 |
|
OWA extensions through an error in combination OWA balancer |
311378 |
|
High CPU and Memory load by Search Service |
312002 |
|
Shortcuts not working after migration to Office 365 |
312732 |
|
Scheduler Service is hanging after job runs |
313671 |
|
Apostrophes in AW keyword |
315057 |
|
Shortcut sync job is stuck due to exhausted system resources |
315089 |
|
AME not deleting journal emails after archived |
315274 |
|
SMTP service does not work with O365 |
316467 |
|
HSM Asynchronous packer not able to move HSM GZip files |
318223 |
|
AW restore does not work |
320437 |
|
Failed to archive into S3 object storage |
321608 |
|
Import of room and equipment mailboxes is not possible |
323893 |
|
Address book sync deactivating users |
325610 |
|
MAPI Service crashes periodically |
325611 |
|
AW7 - keyword + receiveDate + advanced options does not work |
329682 |
|
Error while opening archived emails |
335213 |
|
Restore wizard - Unable to restore lost items when the filter is set |
336484 |
|
EPExchangeSV High Memory Consumption |
346701 |
|
SMTP archiving - High CPU usage |
349294 |
|
OWA preview is empty in combination with OWA load balancer |
350480 |
|
AW7 shows no subfolders for mailbox |
354709 |
|
Index out of range |
359150 |
|
Migration jobs are causing almost 100% CPU usage on SQL server |
359326 |
System Requirements
The requirements described below are applicable for installing the Archive Manager for Exchange application components, and are compatible with the following Microsoft Exchange servers:
·Microsoft Exchange Server 2016
·Microsoft Exchange Server 2019
·Microsoft 365 (Exchange Online)
|
|
NOTE: System requirements for optional components of the Archive Manager for Exchange are described in the corresponding document for each optional component. You may have to exclude users of Archive Manager for Exchange from modern authentication policies, in on-premise environments with Exchange 2019 CU13 and later. Contact Quest Technical Support Resources for more information. |
Hardware
|
Component |
Minimum specification |
Recommended specification |
|
Number of Processor Cores |
4 |
8 |
|
Main Memory |
4 GB |
12 GB |
|
Hard Disk |
10 GB |
10 GB |
|
|
NOTE: The application, log files and cache folders require 10 GB of HDD space. If the Archive Manager for Exchange server includes the database, and is used as a local storage for archived messages as well, then the the Hard Disk size must be revised upwards to add more space for the database and the file store. |
Operating System
·Windows Server 2016
·Windows Server 2019
·Windows Server 2022
|
|
NOTE: Latest updates and service packs for servers are recommended. |
Windows Server Roles
·Web Server (IIS)
oWeb Server > Common HTTP Features > HTTP Redirection
oWeb Server > Performance > Dynamic Content Compression
oWeb Server > Security > Basic Authentication
oWeb Server > Security > Windows Authentication
oWeb Server > Application Development
§.NET Extensibility 4.5 or later
§ASP.NET 4.5 or later
oManagement Tools > IIS 6 Management Console
oManagement Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility
oManagement Tools > Management Service
Windows Features
·Remote Server Administration Tools
oRole Administration Tools > AD DS and AD LDS Tool > Active Directory module for Windows PowerShell
|
|
NOTE: Ensure that PowerShell can communicate between the Archive Manager server and the Exchange server and between the Archive Manager server and the domain controller |
·.NET Framework 4.8 Features / .NET Framework 4.8
·.NET Framework 4.8 Features / ASP.NET 4.8
·.NET Framework 4.8 Features / WCF Services (all checkboxes under this item)
Redistributable packages
·Microsoft Visual C++ 2013 Redistributable Package (x64)
·Microsoft Visual C++ 2015-2022 Redistributable Package (x64)
·Microsoft Visual C++ 2015-2022 Redistributable Package (x86)
.NET 4.8
Download and install .NET Framework 4.8 from the following link:
https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net48-web-installer
Microsoft Outlook
The table below identifies the mail clients that are supported for use together with each version of Exchange. Supported clients are identified by a check mark (ü)
|
Client |
Exchange 2019 |
Exchange 2016 |
|
Microsoft 365 |
ü |
ü |
|
Outlook 2021 (32-bit) |
ü |
ü |
|
Outlook 2019 (32-bit) |
ü |
ü |
|
Outlook 2016 (32-bit) |
ü 1 |
ü 1 |
|
|
NOTE: 1 - Supported with the latest Office service pack and public updates. |
Database Servers and Drivers
·Microsoft SQL Server 2014 to Microsoft SQL Server 2022
oMicrosoft OLE DB Driver 18 for SQL Server, or newer
·Azure SQL Database
·Oracle 19c
oOracle client (x86 or x64)
Web Browsers
Web browsers are required for ArchiveWeb and is included here because ArchiveWeb is installed automatically if Express installation is considered.
·Microsoft Edge current version
·Mozilla Firefox current version
·Chrome current version
·Opera current version
Additional Information
·Installation of Archive Manager application components on a Microsoft Exchange Server or Domain Controller are not supported.
·The software installs web applications in the Default Web Site. This could cause conflict with other applications like Microsoft CRM or Microsoft SharePoint. To change the installation website, manual changes are required after the installation. Please contact Technical support in such cases.
·Archive Manager for Exchange is fully supported in a virtualized environment.
Notes and Notices
Upgrade Considerations
A full database backup before the upgrade is strongly recommended.
Upgrades from Archive Manager for Exchange 8.2 or later releases are supported. If Archive Manager for Exchange products or components are installed on other computers in a distributed architecture, all products or components must be updated to the same version.
Product Licensing
Archive Manager for Exchange is available for a free trial. The free trial is valid for 30 days (date of first login + 29 more days).
1.Go to https://www.quest.com/products/archive-manager-for-exchange
2.Click the Download Free Trial button.
3.Fill and submit the Download Your Free Trial form.
4.Download the installer from the link in the email you receive from Quest.
5.Verify the System Requirements and install Archive Manager for Exchange.
Steps to activate your license online
1.Run the installation wizard from the Quest Archive Manager Installation Package.
2.Follow the installation steps until you reach the Checking Prerequisites page.
3.Click Validate your license button for the Archive Manager for Exchange product license. The Activate License Key window appears.
4.Enter your license key and click Next.
|
|
NOTE: If the internet access is filtered out by proxy on the Archive Manager server, click the Set proxy link to enter the respective parameters. |
5.The license will be validated and you can continue the installation.
|
|
NOTE: See the Archive Manager for Exchange 8.9 Quick Start Guide for more information about online and offline license activation. |