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Titre
Upgrade to version 10.3.1 fails and rolls back. -
Description
Upgrading to RMAD 10.3.1 from version 10.2.1 may fail and roll back. The MSI log file shows the following error:
MSI (s) (10:70) [20:29:44:541]: Executing op: ActionStart(Name=BackupDBImport,,)
Action 20:29:44: BackupDBImport.
MSI (s) (10:70) [20:29:44:541]: Executing op: CustomActionSchedule(Action=BackupDBImport,ActionType=3073,Source=BinaryData,Target=CAQuietExec,CustomActionData="C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\BackupDBImport.exe" /w "C:\ProgramData\Quest\Recovery Manager for Active Directory\Backups_2024_06_07-20_29_10.mdb" "C:\ProgramData\Quest\Recovery Manager for Active Directory\Backups.mdb")
MSI (s) (10:70) [20:29:44:541]: Creating MSIHANDLE (195) of type 790536 for thread 8304
MSI (s) (10:C0) [20:29:44:556]: Invoking remote custom action. DLL: C:\windows\Installer\MSI7EA9.tmp, Entrypoint: CAQuietExec
MSI (s) (10!18) [20:29:44:556]: Creating MSIHANDLE (196) of type 790531 for thread 7448
CAQuietExec: Entering CAQuietExec in C:\windows\Installer\MSI7EA9.tmp, version 3.14.4118.0
MSI (s) (10!18) [20:29:44:556]: Closing MSIHANDLE (196) of type 790531 for thread 7448
MSI (s) (10!18) [20:29:44:556]: Creating MSIHANDLE (197) of type 790531 for thread 7448
CAQuietExec: "C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\BackupDBImport.exe" /w "C:\ProgramData\Quest\Recovery Manager for Active Directory\Backups_2024_06_07-20_29_10.mdb" "C:\ProgramData\Quest\Recovery Manager for Active Directory\Backups.mdb"
MSI (s) (10!18) [20:29:44:556]: Closing MSIHANDLE (197) of type 790531 for thread 7448
MSI (s) (10!18) [20:29:48:822]: Creating MSIHANDLE (198) of type 790531 for thread 7448
CAQuietExec: Error 0x80070001: Command line returned an error.
MSI (s) (10!18) [20:29:48:822]: Closing MSIHANDLE (198) of type 790531 for thread 7448
MSI (s) (10!18) [20:29:48:822]: Creating MSIHANDLE (199) of type 790531 for thread 7448
CAQuietExec: Error 0x80070001: QuietExec Failed
MSI (s) (10!18) [20:29:48:822]: Closing MSIHANDLE (199) of type 790531 for thread 7448
MSI (s) (10!18) [20:29:48:822]: Creating MSIHANDLE (200) of type 790531 for thread 7448
CAQuietExec: Error 0x80070001: Failed in ExecCommon method
MSI (s) (10!18) [20:29:48:822]: Closing MSIHANDLE (200) of type 790531 for thread 7448
CustomAction BackupDBImport returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (10:C0) [20:29:48:822]: Closing MSIHANDLE (195) of type 790536 for thread 8304
Action ended 20:29:48: InstallExecute. Return value 3.
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