Error message "Failed to open a session with the device 'Broken pipe'" is logged when adding QoreStor to the NetVault (4369479)

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Error message "Failed to open a session with the device 'Broken pipe'" is logged when adding QoreStor to the NetVault
Description

When adding QoreStor to the NetVault Server, error message Failed to open a session with the device 'Broken pipe' is logged. Additional information indicates RDA Library error code: 26. Error message could also be displayed when running a backup job.
Cause

Secure Connect is enable by default in NetVault. Secure Connect encompasses a set of client and server components that creates a secure channel for QoreStor communication with WAN-connected clients that is also resilient to WAN outages.

If there is a problem with the Secure Connect configuration, communication fails.
Résolution
In the NetVault installation directory, there is a folder named dynlib. This folder contains the Secure Connect manager executable. The configuration is stored in the sc_client.properties file. This should not be edited manually.

To check status of Secure connect, use this command:
```
sc_manager status
```
To enable or disable Secure Connect, use either:
```
sc_manager enable
```
```
sc_manager disable
```

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Produit(s) :: QoreStor
7.4.0, 7.3.0, 7.2.1, 7.2.0, 7.1.3, 7.1.2, 7.1.1, 7.1.0, 7.0.1, 7.0.0; NetVault
13.3, 13.2, 13.1.2, 13.1.1, 13.1, 13.0.3, 13.0.2, 13.0.1, 13.0, 12.4, 12.3, 11.4.5

Historique de l’article :: Créé le : 11/21/2022
Dernière mise à jour le : 6/12/2024

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